Mortgage Loan Officer

TowneBank; Norfolk (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

TowneBank is seeking a Mortgage Loan Officer to serve applicants and referrals for home loans, guiding them through pre-qualification, pre-approval, and the full application process. The role involves collecting documents, quoting rates, and processing disclosures, with a focus on compliant, customer-centered service.

Expect to input data into LOS, use AUS for credit guidance, and manage a productive loan pipeline while mentoring fellow officers and engaging with local real estate partners and

Qualifications

• Has a valid NMLS number.
• 1+ year experience originating VA, FHA, Conventional and VHDA loans.
• Proven sales record based on closed loan production.
• Currently possess sources of referral business for purchase transactions.
• Has a High School Diploma or equivalent.
• Awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines.

Responsibilities

• Provide service to applicants and prospective customers seeking a home loan, including interviewing, pre-qualification and pre-approval.
• Complete application and gathering supporting documentation.
• Review regulatory disclosures with customer and maintain compliance with policies.
• Quote interest rates and secure pricing through the Secondary Marketing Department for the customer.
• Input data into LOS and use AUS for credit recommendations.
• Maintain and manage loan pipeline to verify current status.

Skills

NMLS license

Loan origination

Sales performance

Referral development

Education

High School Diploma or equivalent

Tools

Encompass

Microsoft Office

Job description

As a Mortgage Loan Officer, you may look forward to:

• Providing service to applicants and prospective customers seeking a home loan, including interviewing, pre-qualification and pre-approval.
• Completing application and gathering supporting documentation.
• Reviewing and completing regulatory disclosures with customer.
• Maintaining existing and generating new sources of referral business.
• Quoting interest rates and securing pricing through the Secondary Marketing Department on behalf of the Customer.
• Collecting required application fees.
• Inputting application data into Loan Origination Software (LOS).
• Utilizing automated underwriting systems (AUS) to obtain credit recommendations.
• Communicating with customers, both internal and external, regarding the status of the loan and relaying information to all interested parties.
• Communicating with all parties in a professional and courteous manner.
• Managing his/her pipeline of loans to verify accuracy of the current loan status.
• Acknowledging and abiding by TowneBank Mortgage Policies and Procedures.
• Mentoring other Loan Officers.
• Relaying to Senior Management any industry changes or trends that may be of interest to them.
• Participating in TowneBank, TowneBank Mortgage, and area association events.
• If in one of our joint ventures, you’ll actively participate in all aspects of the Real Estate Office sales meetings and office functions.
  • Preparing Mortgage Minutes for presentation at each sales meeting.
  • Providing on-going training for the real estate agents (lunch and learns).
  • Working closely with the Broker/Sales Manager
• Attending Loan Officer Meetings.
• Representing the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

The compensation paid for this position is strictly commission based with a draw against those commissions. Commission amount payable is dependent on personal production.

You are a person that (required skills):

• Has a valid NMLS number.
• Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans.
• Has a proven sales record based on closed loan production.
• Currently possess sources of referral business for purchase transactions.
• Has a High School Diploma or equivalent.
• Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines.

You’ll be better prepared if you have (desired skills):

• Working knowledge of Microsoft Office products.
• Working knowledge of Encompass software.

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Not substantially exposed to adverse environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

#tm #mortgage

Qualifications

Licenses & Certifications

Preferred

NMLS Registered

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.