Mortgage loan officer

Crawford Thomas Recruiting; Grand Rapids (MI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Flexible work options

Ongoing employee engagement initiatives

Opportunities to give back through community involvement

Job summary

Crawford Thomas Recruiting is seeking a dynamic Mortgage Loan Officer for a remote role in the Greater Grand Rapids Area. In this position, you'll originate residential mortgages and build self-generated referral networks. The role offers a ramp-up period with base pay, transitioning to uncapped commissions. Ideal candidates will have at least 3 years of experience in mortgage lending, excellent communication skills, and a proven sales record. Enjoy a culture of belonging, flexible work options, and various employee engagement initiatives.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of residential mortgage lending experience required.
• Strong knowledge of mortgage products and lending practices.

Responsibilities

• Build and maintain a strong self-generated referral network.
• Guide members through available loan products and applications.
• Meet or exceed monthly loan production and deposit goals.

Skills

Strong communication skills

Relationship-building skills

Self-source leads

Time-management abilities

Goal-oriented mentality

Education

High school diploma or equivalent

3+ years of residential mortgage lending experience

Tools

Microsoft Office (Excel, Word)

CRM/database systems

Encompass

Job description

Mortgage Loan Officer - Remote (Greater Grand Rapids Area)

Our client is more than a financial institution—they are a people‑first organization committed to building strong communities through exceptional member experiences and financial empowerment. Their culture is rooted in collaboration, innovation, and a shared passion for helping individuals achieve their financial goals.

Recognized as a Regional Best and Brightest Company for over 20 years and nationally since 2018, our client has also earned Great Place to Work certification since 2023. In 2024, they were honored as one of the Best and Brightest in Wellness, highlighting their ongoing investment in employee well‑being and community impact.

About The Role

The Mortgage Loan Officer is a fully outside sales role responsible for originating residential first mortgages through self-generated business and external referral networks. This position is ideal for a driven, entrepreneurial professional who thrives in a commission-based environment and is motivated by building their own pipeline.

There is a ramp‑up period where the client will pay a base, and then it transfers into an uncapped commission opportunity.

What You’ll Do

• Build and maintain a strong self-generated referral network to drive mortgage originations
• Deliver a high‑quality member experience throughout the entire mortgage process
• Consult with clients to understand financial goals and recommend appropriate lending solutions
• Interview applicants and assess financial eligibility for loan approval
• Guide members through available loan products, including risks and benefits
• Complete mortgage applications across multiple channels (online, phone, in‑person)
• Consistently meet or exceed monthly loan production and deposit goals
• Collaborate with internal teams and leadership to support business objectives

What You Bring

• High school diploma or equivalent
• 3+ years of residential mortgage lending experience
• Ability to obtain NMLS registration
• Strong knowledge of mortgage products, programs, and lending practices
• Proven ability to self‑source leads and build referral partnerships
• Experience working in a sales‑driven, goal-oriented environment
• Strong communication, interpersonal, and relationship‑building skills
• Excellent organization, follow‑up, and time‑management abilities
• Ability to handle high‑pressure situations and meet deadlines
• Proficiency with Microsoft Office (Excel, Word) and CRM/database systems
• Demonstrated success meeting or exceeding sales targets

Nice to Have:

• Experience with Encompass
• Background in equity loans or lines of credit
• Experience gathering deposits
• Familiarity with specialty loan products (FHA, VA, construction, etc.)
• Strong track record of self‑generated loan origination

Culture & Perks

Our client is committed to fostering a culture of belonging, guided by values such as care, curiosity, and a strong work ethic.

Team Members Enjoy

• Flexible work options (role‑dependent)
• Ongoing employee engagement initiatives
• Opportunities to give back through community involvement
• A supportive, team‑oriented environment