Mortgage Loan Officer

PNC; Crestwood (KY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with match

Pension plan

Stock purchase plan

Paid time off

Job summary

PNC is seeking a Mortgage Loan Officer for the Greater Louisville or Lexington markets in Kentucky. The role emphasizes delivering exceptional customer experiences, building long-term client relationships, and managing a portfolio of mortgage opportunities.

Responsibilities include recommending loan solutions, collaborating with stakeholders, and ensuring compliant documentation while analyzing borrower financials for complex cases.

Qualifications

• Banking and mortgage knowledge with focus on client needs.
• Preference for client prospecting, relationship building and documentation accuracy.
• Strong communication and sales skills; ability to manage multiple clients.

Responsibilities

• Recommend loan solutions per lending guidelines and client requirements.
• Manage a portfolio of relationships, pursue opportunities, and conduct sales calls.
• Develop loan solutions, refer products, and ensure compliant documentation.
• Collaborate with internal and external stakeholders to close mortgage transactions.
• Collect and analyze financial information for complex borrowers.

Skills

Banking products

Prospecting

Customer relationships

Documentation

Mortgages

Sales

Education

No degree required

University/college degree (low experience)

Job description

Position Overview

As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the Greater Louisville or Lexington, KY markets. PNC values an inclusive workplace culture where employees feel respected, valued, and empowered to contribute to the company’s success. The role involves delivering an outstanding customer experience and fostering long‑term client relationships.

Job Description

• Recommend loan solutions in accordance with lending guidelines and client requirements.
• Manage a portfolio of customer relationships, seek prospective opportunities to retain and develop new clients, and conduct sales calls.
• Develop and prepare loan solutions, refer products and services, and review documentation for compliance and efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted and/or complex borrowers.

Core Expectations

• Customer Focused – Knowledgeable of values and practices that prioritize customer needs and satisfaction.
• Managing Risk – Assess and manage all risks associated with business objectives and activities, ensuring alignment with PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.

• Preferred Skills: Banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, sales.
• Competencies: Customer experience management, effective communication, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling.
• Work Experience: Roles at this level typically require a university/college degree with less than 1 year of professional experience or a comparable combination of education, certification, and experience (including military service).
• Education: No degree required.
• Certifications: No required certifications.
• Licenses: No required licenses.

Benefits

PNC offers a comprehensive range of benefits for eligible full‑time employees, including medical, dental, and vision coverage with a Health Savings Account option, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, and wellness programs. Paid time off includes maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, and 15‑25 vacation days per year (varying by career level).

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us at [e-mail] or call 877‑968‑7762 and say "Workday." All information provided will be kept confidential and used only to provide necessary accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act, and FINRA regulations regarding criminal history.

California Residents

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