Mortgage Loan Officer

Fortera Credit Union; Clarksville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Fortera Credit Union invites motivated professionals to join our team as a Mortgage Loan Officer serving Clarksville, Nashville, and southern Kentucky. You will build a personal client pipeline, cultivate relationships with Realtors and builders, and guide members from application through closing with a high level of service.

You will stay current on lending standards, maintain regulatory compliance, and collaborate with branches to deliver a seamless member experience.

Qualifications

• 1+ year of mortgage loan origination experience required.
• 3–5 years of experience preferred.
• State Mortgage Loan Originator (MLO) license or ability to obtain within 6 months (sponsored)
• Valid driver’s license with reliable transportation
• Working knowledge of mortgage products, documentation, processing, and underwriting guidelines
• Strong written and oral communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• Willingness to work at multiple Credit Union locations including extended hours or weekends

Responsibilities

• Generate new mortgage loan business and manage current client pipeline.
• Build relationships with Realtors, builders, and referral partners.
• Interview applicants, structure loans, and guide loans through processing as primary contact.
• Serve as mortgage product resource for branches and staff.
• Stay updated on lending standards, legal requirements, and market trends.
• Complete required compliance training including BSA requirements.
• Represent the Credit Union at community events and perform additional duties as needed

Skills

Mortgage origination

Interpersonal skills

Communication skills

Organization

Team/independent work

Education

Associates degree in Business

Job description

Fortera Credit Union isn't just a well-established financial institution — we're a catalyst for community growth and innovation. Our award-winning culture reflects an unwavering commitment to people-first values and meaningful community impact, with recognition from Best Place to Work three years in a row and the People’s 2026 Companies That Care.

About the Role

We're looking for a driven Mortgage Loan Officer to join our team and help members achieve homeownership across our growing markets in Clarksville, Nashville and southern Kentucky. You'll build your own client pipeline, form lasting relationships with local Realtors and builders, and guide members through every step of the loan process. If you're ready to grow your career while making a real difference in the community, we'd love to hear from you.

What You'll Do

• Generate new mortgage loan business and manage an existing client pipeline for the Credit Union
• Build and maintain strong, professional relationships with Realtors, builders, and other referral partners
• Conduct initial applicant interviews and structure loans, then guide each loan through processing as the member's point of contact for a seamless experience
• Serve as the mortgage product resource for assigned branches, supporting staff with questions, applications, and referrals
• Stay current on lending standards, legal requirements, and trends in the local real estate and lending market
• Complete all required compliance training and follow applicable regulations, including Bank Secrecy Act (BSA) compliance
• Represent the Credit Union at community and civic events
• Perform other duties as assigned by management

What You'll Need

• At least 1 year of mortgage loan origination experience required; 3–5 years preferred
• Associate degree in Business, or an equivalent combination of education and experience
• State Mortgage Loan Originator (MLO) license, or the ability to obtain one within 6 months (sponsored by the Credit Union)
• Valid driver's license and reliable personal transportation with current insurance
• Working knowledge of industry-standard mortgage products, documentation, processing, and underwriting guidelines
• Strong interpersonal, public relations, and written/oral communication skills
• Excellent organizational skills, with the ability to manage multiple priorities, meet deadlines, and maintain an efficient workflow
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment
• Professional appearance, demeanor, and attitude
• Availability to work at any Credit Union location, including occasional extended hours, holidays, or Saturdays
• Reliable, predictable attendance

Good to Know

• Visa sponsorship is not available for this position
• Credit Union is an equal opportunity employer