Mortgage Loan Officer

Mercantile Bank of Michigan; Ann Arbor (MI); On-site; USD 65,000 - 94,000; Full time

Benefits offered by this job

Tailored onboarding

Competitive benefits

Generous time off (4–5 weeks)

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Adoption and IVF assistance

Fitness equipment purchase plan

Job summary

Mercantile Bank of Michigan is seeking a Mortgage Loan Officer to lead client relationships and guide borrowers through the home loan journey in Southeast Michigan. You’ll connect with customers, assess goals, and tailor mortgage solutions while collaborating with a dedicated team to ensure smooth closings.

The role emphasizes high-energy service, community engagement, and a track record of closing multiple mortgages monthly. A strong sales background and NMLS licensure are essential.

Qualifications

• A bachelor's degree or four years of sales experience in banking or lending, plus at least two years in the mortgage industry.
• A strong track record of closing 4-5 mortgage loans per month, totaling around $750,000 in production.
• NMLS registration is required.

Responsibilities

• Connect with customers to understand their goals and match them with mortgage solutions.
• Represent Mercantile Bank with professionalism and integrity to foster a referral network.
• Collaborate with Retail, Commercial, and Treasury teams to enhance customer value and market responsiveness.
• Transform hard work into client success and career growth.

Skills

Sales

Relationship-building

Local market knowledge

Education

Bachelor's degree

4 years of sales experience in banking or lending

Job description

What You'll Do

• Forge Lasting Relationships: Be the face of Mercantile Bank in your community by building strong, enduring connections.


• Own the Mortgage Journey: Guide customers through every step of the loan process-from application to closing-while enjoying tailored support that helps you shine.


• Deliver Excellence: Work with a dedicated team to provide mortgage solutions that not only meet but exceed customer expectations. We’re proud to close loans in an average of just 23 days!

If you're high-energy, driven, and passionate about real estate and top-tier customer service, this role is designed for you. We’re aware of the fierce competition in the market, but we’re confident that your talent and dedication will help introduce Southeast Michigan to the Mercantile Bank difference.

About Mercantile Bank

• Solid Foundation: With over 50 locations, $6.9 billion in total assets, and 800 employees, we’re proud to be the largest bank headquartered in Michigan.


• Community at Heart: Our flexible, community-focused approach lets us reinvest in local initiatives while leveraging innovative technology to stay competitive on a national scale.


• A Culture of Empowerment: We hire top talent and give you the freedom to excel. Our team is known for its integrity, engagement, and willingness to embrace new ideas. We promote from within and have been recognized as one of "West Michigan's Best and Brightest Companies to Work For" for 22 consecutive years.

What We Offer

• Tailored Onboarding: Hit the ground running with a customized onboarding package designed to set you up for success.


• Competitive Benefits: Choose from multiple Medical, Dental, and Vision plans, enjoy Company Paid Life Insurance (3x your annual salary), Health Savings and Flexible Spending Accounts, and more.


• Generous Time Off: Benefit from 4-5 weeks of vacation, paid sick time for you and your family, 11 paid holidays, and a special Giving Day to make a difference in your community.


• Financial & Career Growth: Enjoy a 401(k) match at 100% up to the first 5% of your contribution, access to our Employee Stock Purchase Plan, tuition reimbursement, exceptional training, and ongoing professional development opportunities.


• Additional Perks: Access our Employee Assistance Program, Adoption and IVF Assistance, and even a Fitness Equipment Purchase Plan to support your overall well-being.

Your Day-to-Day as Mortgage Loan Officer

As a Mortgage Loan Officer, you'll hold a vital revenue-generating role that drives our success and helps clients achieve their American dream of homeownership. Your expert guidance will:

• Connect with customers to understand their unique goals and match them with the perfect mortgage solutions.


• Represent Mercantile Bank with high professionalism and integrity, fostering a strong referral network.


• Collaborate with our Retail, Commercial, and Treasury teams to enhance overall customer value and market responsiveness.


• Enjoy the rewarding satisfaction of transforming hard work into success-both for your clients and for your career.

Who We're Looking For

We're seeking a talented individual who can thrive in a competitive, customer-focused environment. The ideal candidate will have:

• Educational & Professional Background: A bachelor's degree or four years of sales experience in banking or lending, plus at least two years of experience in the mortgage industry.


• Proven Performance: A strong track record of closing 4-5 mortgage loans per month, totaling around $750,000 in production.


• Licensure: Registration in the Nationwide Mortgage Licensing System and Registry (NMLS) is required.


• Sales Acumen & Local Insight: Exceptional relationship-building skills and deep knowledge of the local market to serve as a trusted advisor on the home-buying journey.

Ready to Bring Your Energy to Southeast Michigan?

If you're ready to embrace a role where your expertise directly contributes to community success and your own professional growth, Mercantile Bank is the place for you. Join us as we expand our footprint and continue our tradition of excellence-helping communities across our community turn dreams into reality.