Mortgage Loan Closer, Birmingham

Merchantsbankal; Grandview (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Merchantsbankal is seeking a detail-oriented Mortgage Closing Clerk to ensure accurate loan documents enter the system and that closing packages are prepared and delivered on time. You will coordinate with closing attorneys, ensure HUD-1 accuracy, and disburse funds per established procedures.

The role requires mortgage lending exposure, strong organizational skills, and the ability to handle multiple tasks in a fast-paced environment while maintaining compliance and customer service excellence.

Qualifications

• High School diploma or equivalent is required.
• 1–3 years of related experience in mortgage lending.
• Knowledge of Word Processing software; high proficiency in Excel; and Loan Origination software.

Responsibilities

• Review approved mortgage loans to determine conditions that must be met prior to closing.
• Enter required information into the mortgage system to complete documents for closing.
• Contact appropriate sources for missing documentation such as tax or hazard insurance.
• Verify accuracy of documents including title abstract and insurance forms.
• Prepare closing packages and deliver to settlement agents.
• Review HUD-1 statements and coordinate corrections per policies.
• Disburse loan proceeds by wire or check promptly.
• Prepare and distribute daily closing reports to Management and Post Closing.
• Assist Post Closing with corrections and sending final documents to investors.

Skills

Mortgage loan closing experience

Problem Solving

Customer Service

Communication

Team Work

Quality Management

Ethics

Organizational Support

Adaptability

Planning/Organizing

Education

High School diploma or equivalent

Mortgage lending experience

Tools

Word Processing software

Excel

Loan Origination software

Job description

Responsible for ensuring accurate loan document information is entered into software and compiled, preparing mortgage loan closing packages, sending loan packages to closing attorneys, and disbursing loan funds through established procedures.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Reviews approved mortgage loans to determine conditions that must be met prior to closing are present.
• Enters required information into the mortgage system to complete documents that will be sent to closing attorneys.
• Contacts appropriate source for any missing documentation such as paid tax or hazard insurance policies.
• Verifies accuracy and consistency of specification on documents, such as title abstract and insurance forms.
• Prepares closing package according to product type, lock confirmation, and underwriting approval. Delivers closing package to settlement agent in a timely manner.
• Reviews and approves HUD-1 settlement statement prepared by the closing agent and informs of any corrections or revisions required to comply with bank and investor policies.
• Disburses loan proceeds by wire or check in an accurate and timely manner.
• Prepares and distributes daily closing reports to Management and Post Closing.
• Assists Post Closing staff to make corrections, obtain documentation needed, and send final documents to investors to ensure the loan purchase in a timely manner.

Competency

To perform the job successfully, an individual should have mortgage loan closing experience and can demonstrate the following competencies:

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

Team Work: Balances team and individual responsibilities; Supports everyone's efforts to succeed.

Quality Management: Demonstrates accuracy and thoroughness.

Ethics: Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.

Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values;

Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High School diploma or equivalent required. One to three years of related experience required, including experience in mortgage lending.

Computer Skills

To perform this job successfully, an individual should have knowledge of Word Processing software; have a high proficiency in Excel spreadsheet software; and Loan Origination software.

Certificates and Licenses

Notary Public is helpful in this position.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee may need to occasionally lift and/or move up to 10 pounds.