Mortgage Loan Advisor

Enrich Loans; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Disability insurance

Employee Assistance Program

Paid time off and holidays

Job summary

Emporium TPO LLC DBA Enrich Loans is seeking a Loan Officer to assist motivated borrowers with a full spectrum of loan programs, including non-agency options, from application through closing.

You will build trusted relationships, respond to warm leads, educate borrowers on options, quote pricing, and ensure file quality while staying compliant and on schedule. Strong communication and organizational skills are essential.

Qualifications

• 2+ years mortgage origination experience in a direct lending environment.
• NMLS SAFE ACT compliant. If not state licensed, willingness to take training and pass tests.
• Familiarity with non-QM, DSCR, ITIN, or investor loan programs preferred.
• Experience with reduced documentation loans or self-employed borrowers preferred.
• Working knowledge of CRM, POS, and LOS preferred.

Responsibilities

• Build trusted relationships with borrowers by understanding their needs and providing tailored loan solutions.
• Respond quickly to high-quality, warm leads, no cold calling required.
• Educate borrowers on available options, qualifying criteria, and next steps with full transparency and urgency.
• Accurately quote eligible pricing options for borrowers.
• Match each borrower with the most appropriate solution, even in complex scenarios.
• Perform thorough needs analysis and documentation reviews to reduce errors and post-underwriting conditions.
• Take personal ownership of file quality by ensuring they are complete, compliant, and accurate.
• Work collaboratively with processors and support staff to ensure a smooth closing.
• Provide a seamless, high-touch experience from application to close.
• Stay up to date on lending guidelines, market trends, and compliance standards.
• Self-motivated and goal-oriented.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.

Skills

Tech-savvy

Excellent communication

Organizational skills

Time management

Education

High School Diploma or GED

Tools

CRM

POS

LOS

Job description

Emporium TPO LLC DBA Enrich Loans is seeking a Loan Officer to assist motivated borrowers with a full spectrum of loan programs, including non-agency options, from application through closing.

You will build trusted relationships, respond to warm leads, educate borrowers on options, quote pricing, and ensure file quality while staying compliant and on schedule. Strong communication and organizational skills are essential.