Mortgage Disclosure Specialist

Freddie Mac; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Equity Resources, a family-owned mortgage bank, is seeking a Disclosure Specialist to manage compliance with federal and state laws related to mortgage processes. The role involves preparing application packets, processing documents, and ensuring timely disclosures while promoting exceptional customer service. Ideal candidates will have strong attention to detail and a background in customer service or administration.

Benefits

Flexible working hours

Generous PTO and 10 paid holidays

Full benefits package including pet insurance

Referral bonuses

Qualifications

• Minimum HS diploma or equivalent required.
• Previous office experience in customer service preferred.
• Skills in office procedures and attention to detail required.

Responsibilities

• Prepare application packets for federal and state disclosures.
• Process and send Change of Circumstances in a timely manner.
• Review Closing Disclosures for compliance and accuracy.

Skills

Attention to detail

Communication skills

Office procedures knowledge

Education

Minimum HS diploma or equivalent

Bachelor's degree in related field preferred

Tools

Microsoft Office Applications

Job description

Job Type

Full-time

Description

Do you have a background in customer service and the mortgage industry? Are you looking to contribute to the overall success of a great organization? Have you been searching for a great company that's family owned, that recognizes your contributions, and has a great environment? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources!

Why you'll love working here

• Choose from flexible hours: 8:30 AM - 5:00 PM with a 30-minute lunch, or 8 AM - 5 PM / 8:30 AM - 5:30 PM with a 1-hour lunch.
• Generous PTO, 10 paid holidays, plus a day off for your birthday!
• Full benefits package (including pet insurance!) first of the month after your first 30 days.
• Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer.
• Join a stable, employee-focused company that's been growing since 1993.

Requirements

• Minimum HS diploma or equivalent. Bachelor's degree in a related field preferred.
• Previous office experience in customer service, administration, or like experience is preferred.
• Previous experience preparing mortgage disclosure documents is preferred.
• Requires skills in office procedures and Microsoft Office Applications or equivalent software.
• Sound judgment with keen attention to detail and high level of accuracy.
• Ability to communicate well with and present information to all internal and external customers.

What your day will look like

The primary objective of the Disclosure Specialist is to disclose to the customer all documents required by federal and state laws in a timely manner and ensure that all documents meet requirements set forth in federal and state laws that affect the mortgage industry.

In order to be successful, the Disclosure Specialist must be able to instill confidence in, build trust, and interact with the Mortgage Specialist, Underwriter, Back office and Closer to foster an atmosphere of exceptional customer service and a work environment that is edifying and supportive.

Duties

• Prepare the initial application packet (RESPA) for distribution to the customer and loan officer to ensure compliance with time requirements for federal and state disclosures.
• Prepare & send all Change of Circumstances to ensure compliance with time frames and confirmation of receipt.
• Process turndown and withdrawn files. Send appropriate disclosures to the borrowers.
• Prepare and review Closing Disclosures for compliance and deliver to borrower(s) and title signer(s).
  • Input fees onto the Closing Disclosure and set up the back end of the file to ensure all necessary information flows through on the closing package.
  • Deliver the Closing Disclosure to borrowers and title signers in line with all TRID timing requirements.
  • Maintain positive working relationships with title companies and work with them to update the Closing Disclosure to ensure correctness prior to closing.
  • Follow up on Closing Disclosures to ensure they are returned within the proper timeline to remain compliant within the 3-day rule for closing.
  • Inform all parties involved is a closing must be cancelled or delayed due to Closing Disclosure timelines.
• Prepare and deliver closing documents and disclosures to the settlement agent.
• Answer loan officer's questions regarding compliance with federal laws - specifically TRID and TILA laws.
• Any other duties as would apply as new laws/legislation or procedures come up in the mortgage industry.

About Us

Equity Resources, Inc. is a privately owned and operated mortgage bank headquartered in Newark, Ohio. We are licensed in 21 states, including Washington D.C., and operate branch offices in many of those locations. Our vision and purpose at Equity Resources, Inc. is quite simply to Improve the Lives of Families. We pride ourselves in creating Raving Fans of our customers AND our employees. We are celebrating our 32nd year in business and are continuing to grow! Come join our team!

Equity Resources offers a comprehensive total compensation and benefits package that includes medical, dental, and vision insurance; 401(k); company-paid life insurance; and much more!

Equity Resources is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.