Mortgage Consultant (US, Virtual)

Sirva; United States; On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401(k) with matching

HSA/FSA options

Paid time off

Job summary

Sirva is seeking a Mortgage Consultant to guide consumers through loan applications, rate locks, and closings, while coordinating with Realtors and internal teams. The role emphasizes consultative selling and regulatory compliance.

The ideal candidate has originations or loan operations experience, strong sales acumen, and the ability to thrive in a fast-paced environment. A valid MLO license and ongoing CE are expected.

Qualifications

• Two years mortgage origination or loan operations experience preferred.
• Customer service-oriented with strong sales skills.
• Ability to work in a collaborative, fast-paced environment.
• Strong understanding of mortgage loan products, guidelines, and regulations preferred.
• Candidate must register as a Mortgage Loan Originator with the NMLS and meet all requirements of the Federal S.A.F.E. Act as well as State S.A.F.E. regulations.

Responsibilities

• Manage an active pipeline of loan applications to produce maximum loan closings per month, converting pipeline into locked loans while maintaining margin goals.
• Gather pertinent loan application data and build consumer relationships to aid loan decisions.
• Partner with Realtors, Customer Experience team, Corporate Clients & Directors to build referral relationships and resolve issues.
• Maintain knowledge of current programs, products, and guidelines; complete ongoing CE to maintain licensing.

Skills

Mortgage origination

Loan operations

Customer service

Sales skills

Team collaboration

Attention to detail

Organizational skills

Mortgage products

Education

Mortgage lending courses

Job description

Preferred state licenses held - Texas, California, Florida, Arizona, Nevada, Oregon, Washington. Direct to Consumer loan origination experience a plus.

Position Summary

The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include communicating with Realtors, Mortgage Operations team, and Customer Experience team.

What You'll Be Doing

Follow Up & Conversion of Loan Applications

• Manage an active pipeline of loan applications to produce maximum loan closings per month. Using sales skills to convert pipeline into locked loans while maintaining margin goal. This will include interaction with consumers to obtain the required loan documentation, and working closely with other team members, (i.e. Processors, Closers), to exceed our production goals while providing excellent customer service.

Consulting

• Gathering pertinent loan application data, building consumer relationships, and applying technical knowledge of the mortgage industry to provide information to consumers and assist them in making sophisticated loan decisions.

Managing Relationships

• Partnering & managing relationships with current & past Consumers, Realtors, Customer Experience team, Corporate Clients & Directors, & other outside parties to build referral relationships, increase conversion & provide creative solutions and resolve issues.

Training

• Maintain a superior working knowledge of current programs, products, and guidelines. Complete ongoing continuing education to maintain required state licensing & other professional designations.

Qualifications And Preferred Skills

• Specialized mortgage lending courses preferred.
• Two years mortgage origination or loan operations experience preferred.
• Customer service-oriented with exceptional sales skills.
• Ability to work in a collaborative, fast paced environment.
• Highly motivated, goal oriented, with strong attention to detail and organizational skills.
• Strong understanding of mortgage loan products, guidelines, and regulations preferred.
• Candidate must register as a Mortgage Loan Originator with the NMLS and be prepared to meet all requirements of the Federal S.A.F.E. Act as well as State S.A.F.E. regulations. This includes fingerprinting, background checks, restricted parties lists, credit check and the ability to demonstrate personal financial responsibility, as well as pre-licensing education and testing.

Position Title

Mortgage Consultant

Salary Range

$40,000/yr USD base salary plus competitive incentive structure

Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
• Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [e-mail] and let us know the nature of your request and your contact information.