Mortgage Consultant I (Virtual, United States)

Sirva Bgrs Llc; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

A leading global relocation management company is seeking a Mortgage Consultant to support consumers through the loan application process and manage relationships with realtors and operation teams. This role offers a base salary of $40,000 alongside a comprehensive benefits package. Ideal candidates will have mortgage experience and strong customer service skills, working in a fast-paced collaborative environment.

Benefits

Comprehensive benefits package

Medical, Dental, Vision insurance

401(k) with Employer match

Paid Time Off

Volunteer Time Off

Qualifications

• Two years of mortgage origination or loan operations experience preferred.
• Exceptional sales skills and customer service orientation.
• Strong understanding of mortgage loan products, guidelines, and regulations.

Responsibilities

• Manage an active pipeline of loan applications to achieve maximum closings.
• Gather loan application data and assist consumers with their loan decisions.
• Build relationships with consumers, realtors, and other stakeholders.

Skills

Customer service orientation

Sales skills

Attention to detail

Education

Mortgage Loan Originator registration with NMLS

Job description

United States

Job Description

Posted Friday, May 23, 2025 at 4:00 AM

Position Summary

*Preferred state licenses held - Texas, California, Florida, Arizona, Nevada, Oregon, Washington Direct to Consumer loan origination experience a plus

The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include communicating with Realtors, Mortgage Operations team, and Customer Experience team.

What You'll Be Doing

Follow Up & Conversion of Loan Applications

• Manage an active pipeline of loan applications to produce maximum loan closings per month. Using sales skills to convert pipeline into locked loans while maintaining margin goal. This will include interaction with consumers to obtain the required loan documentation, and working closely with other team members, (i.e. Processors, Closers), to exceed our production goals while providing excellent customer service.

Consulting

• Gathering pertinent loan application data, building consumer relationships, and applying technical knowledge of the mortgage industry to provide information to consumers and assist them in making sophisticated loan decisions.

Managing Relationships

• Partnering & managing relationships with current & past Consumers, Realtors, Customer Experience team, Corporate Clients & Directors, & other outside parties to build referral relationships, increase conversion & provide creative solutions and resolve issues.

Training

• Maintain a superior working knowledge of current programs, products, and guidelines. Complete ongoing continuing education to maintain required state licensing & other professional designations.

Qualifications and Preferred Skills

• Two years mortgage origination or loan operations experience preferred.
• Customer service-oriented with exceptional sales skills.
• Ability to work in a collaborative, fast paced environment.
• Highly motivated, goal oriented, with strong attention to detail and organizational skills.
• Strong understanding of mortgage loan products, guidelines, and regulations preferred.
• Candidate must register as a Mortgage Loan Originator with the NMLS and be prepared to meet all requirements of the Federal S.A.F.E. Act as well as State S.A.F.E. regulations. This includes fingerprinting, background checks, restricted parties lists, credit check and the ability to demonstrate personal financial responsibility, as well as pre-licensing education and testing.

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Salary Range: $40,000/yr base salary plus competitive incentive structure
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.

At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [e-mail] and let us know the nature of your request and your contact information.