Mortgage Branch Manager Remote USA

Capitalbankmd; Maryland; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Company contributions to 401(k)

Paid Parental Leave

Tuition Reimbursement Program

Generous Paid Time Off

Job summary

Capitalbankmd seeks a Mortgage Branch Manager to oversee the origination of residential mortgage loans and manage the sales team. This is a remote position requiring strong leadership and customer service skills.

The ideal candidate should have over 3 years’ experience in mortgage loan origination and 2 years as a branch manager. A comprehensive benefits package is offered, including health insurance and a 401(k) plan.

Qualifications

• 3+ years’ work experience as a Mortgage Loan Officer/Originator.
• 2+ years’ experience acting in a Branch Manager capacity.
• Prior experience in a leadership role preferred.

Responsibilities

• Markets residential mortgage loan products to real estate agents and prospective homebuyers.
• Originates loan applications ensuring compliance with federal and state regulations.
• Leads, manages, and coaches a staff of MLO’s.
• Maintains high levels of customer service.

Skills

Strong leadership

Interpersonal skills

Customer service skills

Communication skills

Proficient in Microsoft Office Suite

Tools

Encompass mortgage loan management system

Job description

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation‑wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting‑edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Position Purpose

The Mortgage Branch Manager performs a wide range of duties relating to the origination of residential mortgage loans and management of sales team. The Mortgage Branch Manager is expected to meet or exceed the standards and objectives defined by the management for mortgage loan sales and cross‑selling. The Mortgage Branch Manager is expected to provide excellent customer service and leadership as well as manage his/her pipeline accordingly.

Position Responsibilities

• Markets residential mortgage loan products to real estate agents, prospective homebuyers, and/or builder sales representatives; spends 25% or more of the workday conducting marketing activities and closing business outside of the work‑site (including home office).
• Originates loan applications ensuring correct pricing, fulfillment of investor guidelines, compliance with federal and state banking credit, and non‑discrimination regulations.
• Completes all applications, including: Good Faith, Details of transaction and all information required on a 1003.
• Assists the processor in securing needed documentation as required for loan approval.
• Constantly reviews investor guidelines, in order to remain current with agency (FNMA, FHLMC, GNMA, MHF) and individual investor guidelines.
• Performs all other duties as assigned (job duties may be added from time to time by the employer in its sole and absolute discretion).
• Maintains high levels of customer service while managing each applicant's and support staff's expectations.
• Leads, manages and coaches a staff of MLO’s or operational team members including assigning of work, time management and conducting performance management review (PMR) related activities.

Qualifications

• 3+ years’ work experience as a Mortgage Loan Officer/Originator.
• 2+ years’ experience acting in a Branch Manager capacity.
• Prior experience in a leadership role preferred.
• Experience in originating loans for sale to FNMA, FHLMC, GNMA and/or CDA preferred.
• Experience using a mortgage loan management system is required; Encompass experience highly preferred.

Technical Knowledge and Skills

• Strong leadership, interpersonal, communication and customer service skills.
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.

Compensation

This is a 100% commission-based role.

Working Arrangements

• This is a 100% remote role.
• Hiring is limited to core locations: Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), North Carolina (NC), South Carolina (SC), Florida (FL).

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more.
• Company contributions to your 401(k) regardless of your contribution.
• Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, generous Paid Time Off and Paid Holidays (including Paid Charity Hours).

Supporting Businesses. Helping People. Strengthening Communities.

Capital Bank, N.A. is an E-Verify, affirmative action and equal opportunity employer.