Mortgage Branch Manager – Non-Producing

Jobtailor

Keller (TX)

On-site

USD 110,000 - 170,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Mortgage Loan Production Office (LPO) Manager in Texas to lead daily operations, supervise staff, and drive sales growth while ensuring regulatory compliance. The role focuses on coaching, planning, and policy adherence to protect borrower data and optimize performance.

The ideal candidate will manage more than 50% of time in leadership duties, oversee two LPO staff, and ensure five funded units per month, with strong mortgage software proficiency and customer education

Qualifications

Proven leadership experience in mortgage lending and loan production management.
Strong knowledge of mortgage products, pricing, and regulatory compliance.
Excellent communication, negotiation, and relationship-building skills.
Ability to drive sales and business growth while maintaining operational integrity.
Proficiency in mortgage software tools and financial analysis.
Commitment to team development and customer education.
More than 50% of working hours dedicated to management and supervision of LPO employees.
Ability to meet or exceed five funded mortgage units per month.
Must supervise at least two full-time LPO employees or the equivalent.
Must comply with bank-mandated compliance training and continuing education requirements.
Must adhere to bank policies, regulatory requirements, and industry best practices.
Must not engage in loan origination activities, including actions defined under the Truth in Lending Act and applicable licensing laws.

Responsibilities

Manage the daily operations of the Loan Production Office (LPO), ensuring efficiency and productivity.
Supervise at least two full-time LPO employees or the equivalent.
Provide input into hiring and firing decisions.
Mentor and coach employees to optimize performance, business growth, and professional development.
Conduct regular business planning and sales strategy meetings.
Maintain an open-door policy to support and engage employees.
Ensure compliance training and continuing education requirements are completed.
Develop and maintain relationships with prospects, customers, and referral partners.
Educate customers on mortgage loan processes, products, pricing, and payment structures.
Assist customers in structuring loans to meet financial needs and goals.
Support employees in using bank-approved tools to grow business opportunities.
Recruit additional personnel to grow the team and expand the business.
Ensure adherence to bank policies, regulatory requirements, and industry best practices.
Monitor loan pricing management for compliance with bank guidelines.
Report suspected fraud or unauthorized activities to bank management.
Safeguard borrowers' non-public personal information.
Assist in managing expenses, P/L, and overall business strategy.
Refrain from all loan origination activities as a non-producing manager.

Skills

Leadership

Mortgage product knowledge

Regulatory compliance

Sales and growth mindset

Communication and negotiation

Tools

Mortgage software tools

Job description

Manage the daily operations of the Loan Production Office (LPO), ensuring efficiency and productivity
Supervise at least two full-time LPO employees or the equivalent
Provide input into hiring and firing decisions
Mentor and coach employees to optimize performance, business growth, and professional development
Conduct regular business planning and sales strategy meetings
Maintain an open-door policy to support and engage employees
Ensure compliance training and continuing education requirements are completed
Develop and maintain relationships with prospects, customers, and referral partners
Educate customers on mortgage loan processes, products, pricing, and payment structures
Assist customers in structuring loans to meet financial needs and goals
Support employees in using bank-approved tools to grow business opportunities
Recruit additional personnel to grow the team and expand the business
Ensure adherence to bank policies, regulatory requirements, and industry best practices
Monitor loan pricing management for compliance with bank guidelines
Report suspected fraud or unauthorized activities to bank management
Safeguard borrowers' non-public personal information
Assist in managing expenses, P/L, and overall business strategy
Refrain from all loan origination activities as a non-producing manager

Requirements

Proven leadership experience in mortgage lending and loan production management
Strong knowledge of mortgage products, pricing, and regulatory compliance
Excellent communication, negotiation, and relationship-building skills
Ability to drive sales and business growth while maintaining operational integrity
Proficiency in mortgage software tools and financial analysis
Commitment to team development and customer education
More than 50% of working hours dedicated to management and supervision of LPO employees
Ability to meet or exceed five funded mortgage units per month
Must supervise at least two full-time LPO employees or the equivalent
Must comply with bank-mandated compliance training and continuing education requirements
Must adhere to bank policies, regulatory requirements, and industry best practices
Must not engage in loan origination activities, including actions defined under the Truth in Lending Act and applicable licensing laws

Core Competencies

Demonstrates strong leadership in mortgage lending and loan production management, with a focus on team development, compliance, and customer education. Proficient in managing operations, driving sales growth, and ensuring adherence to regulatory requirements.

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