MORTGAGE ACCOUNT EXECUTIVE- CONDADO AREA - FIRSTBANK PR

First Bank; San Juan (PR); Vor Ort; USD 38.000 - 60.000; Vollzeit

Zusammenfassung

FirstBank PR in Puerto Rico is seeking a Mortgage Account Executive in the Condado area to guide prospects and customers through mortgage products and financing options.

You will analyze needs, prepare applications, and support clients through the financing process while adhering to regulatory requirements. Fluent Spanish is a plus; English preferred. This role emphasizes sales, relationship building, and accurate documentation.

Qualifikationen

• CFPB Loan Originator Rule compliance and SAFE Act knowledge.
• Active NMLSR registration and continuing education.
• Ability to analyze customer financials and determine eligibility.

Aufgaben

• Develop and execute a strategic work plan for marketing and prospecting new clients.
• Organize and participate in activities with potential companies, conventions, and events.
• Maintain leads in the Contact Manager System.
• Interview customers and evaluate financial eligibility.
• Fill and complete mortgage loan applications.
• Analyze prospect information to determine eligibility and loan type.
• Assist clients in selecting financing options that meet needs.
• Gather pre-qualification documents and process origination payments.
• Prepare customer files and deliver to Processing Unit.
• Contact prospects by telephone as directed by supervisor.
• Participate in trainings and meetings for professional development.
• Support other First Mortgage units and management as required.

Kenntnisse

Sales experience

Interpersonal skills

Bilingual (Spanish/English)

Tools

E-3 Mortgage Software

Jobbeschreibung

MORTGAGE ACCOUNT EXECUTIVE

CONDADO AREA

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

A Brief Overview

The Mortgage Account Executive provides support and information to new prospects and customers regarding mortgage products and financial alternatives available at FirstBank. Participate in product orientations and marketing promotions. Analyzes customer needs for preliminary determination of financial eligibility according to each product's parameters. Determine the corresponding product as per the customer's needs. Processes and submits customer application to Processing Unit. Support customer throughout the Financing Process. Develop sales plan aligns to business objectives.

Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFCA) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned.

What You’ll do

• Develop and execute a strategic work plan for marketing and prospecting new clients.
• Organize and participate in activities with potential companies, conventions, special events and/or activities.
• Maintain leads updated in the Contact Manager System.
• Interviews customers and evaluates financial eligibility.
• Fills and completes mortgage loan applications.
• Analyses all prospects' customer information (income, expenses, credit) to perform preliminary determination eligibility and loan type.
• Supports customer on selection of most convenient financing decision as per established needs.
• Gather all loan pre-qualification documents needed and requests payment for the origination process.
• Compiles and organizes all clients’ information needed, according to type of loan requested, and executes the processing of documents in order to accelerate the approval process. If necessary, visits customer to complete the required information.
• Processes and performs data entry of the customer's information in the mortgage system.
• Prepares customer files and delivers to Processing Unit.
• Following supervisor's instructions, he/she is responsible of any contact by telephone to prospects/possible clients.
• For professional development is required to complete and participate in all trainings, seminars and meetings assign.
• Works on special assignments and supports other First Mortgage units as required.
• Supports management as requested.

What You’ll Need to Succeed

• An equivalent combination of academic curriculum and years of experience could be considered for the job.
• Employee must comply with all requirements related to the CFPB’s Loan Originator Rule and the Secure and Fair Enforcement Mortgage Licensing Act of 2008 (SAFE Act) and its corresponding regulations, including, but not limited to, obtain and maintain an active record and a unique identifier within the Nationwide Mortgage Licensing System and Registry (NMLSR), continue to meet said record and associated minimum register standards, including any applicable continuing education courses set forth by the Safe Act

Competencies

• Knowledge of Mortgage FHA, VA, RURAL, Conforming, and Non-Conforming lending process requirements and documentation.
• Excellent sales and interpersonal skills.
• Strong verbal/written communication skills in Spanish; in English preferable.
• Use of marketing and advertising techniques to locate potential clients.
• Knowledge of Microsoft Office programs and mortgage applications such as E-3.
• Knowledge of mortgage regulations/industry
• The abovestatements are intended to describe the general nature and level of work beingperformed by people assigned to this job.They are not indented tobe an exhaustive list of all responsibilities, duties, skills required ofpersonnel so classified.The reporting relationship may not reflectthe most recent changes to the corporate reporting structure.

EQUALEMPLOYMENT OPORTUNITY EMPLOYER