Morning Stocker Team Member

Michaels Stores; Chicago (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Michaels Stores is seeking a Morning Stocker Team Member in Chicago, IL. The role involves providing excellent customer service, assisting with stock and merchandise duties, and maintaining store standards. Ideal candidates have retail experience and can work flexible hours, including nights and weekends.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Preferred retail and/or customer service experience.

Responsibilities

• Help customers shop and locate products.
• Provide fast and friendly checkout experience.
• Participate in truck unload and stocking.

Skills

Customer Service

Retail Experience

Job description

Join to apply for the Morning Stocker Team Member role at Michaels Stores.

Store - CHI-CHICAGO/PULASKI, IL

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities:

1. Help customers shop, locate products, and provide solutions
2. Provide a fast and friendly checkout experience; execute cash handling to standards
3. Engage customers on the Rewards program and Private Label Credit Cards, and complete enrollments
4. Educate customers on the Voice of Customer (VOC) survey
5. Assist with Omni channel processes, including BOPIS and SFS
6. Participate in truck unload, stocking, and planogram processes
7. Complete merchandise recovery and store maintenance
8. Support shrink and safety programs
9. Adhere to SOPs and company policies for compliance
10. Interact respectfully with others and promote a positive store environment
11. Cross-train in Custom Framing selling and production

Preferred Skills and Experience:

• Retail and/or customer service experience preferred

Physical Requirements:

• Ability to stand for long periods
• Ability to move throughout the store
• Regular bending, lifting, reaching, and stretching
• Ability to lift heavy boxes and access high shelves

Work Environment:

• Climate-controlled public areas
• Some outdoor work and stockroom activity
• Work hours include nights, weekends, and early mornings

Applicants must be at least 16 years old and meet legal requirements.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We prioritize team member wellbeing with comprehensive benefits, including health insurance, paid time off, tuition assistance, and discounts. Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities.