Morning Stock & Customer Service Specialist

Ross Stores, Inc.; Calhoun (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, friendly greetings, and courteous service while maintaining clean work areas and proper merchandise presentation.

Associates are expected to perform a range of tasks across store areas as business needs require, support store leadership, and follow company best practices to meet customer service and operational goals.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintains a safe shopping environment and reports unsafe conditions or practices to Store Leadership.
• Greets Customers with eye contact, smiles, and courtesy at all times on the floor and at the register.
• Assists Customers with merchandise and answers questions in a polite and knowledgeable manner.
• Performs merchandising and replenishment to company guidelines and presentation standards.
• Follows MOS policies and loss prevention guidelines; protects confidential information and assets.
• Maintains professional appearance and adheres to the dress code.

Skills

Customer service

Communication

Teamwork

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, friendly greetings, and courteous service while maintaining clean work areas and proper merchandise presentation.

Associates are expected to perform a range of tasks across store areas as business needs require, support store leadership, and follow company best practices to meet customer service and operational goals.