Morning Stock & Customer Care Associate

Ross Stores, Inc.; Fultondale (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. in the United States is seeking a Retail Associate to ensure customers have a positive shopping experience.

The role emphasizes eye contact, friendly greetings, merchandise presentation, and adherence to store standards across all areas of the store. Responsibilities include maintaining a safe sales floor, assisting customers at the register, replenishing stock, and following loss prevention policies.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.
• Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.

Skills

Communication

Math skills

Job description

Ross Stores, Inc. in the United States is seeking a Retail Associate to ensure customers have a positive shopping experience.

The role emphasizes eye contact, friendly greetings, merchandise presentation, and adherence to store standards across all areas of the store. Responsibilities include maintaining a safe sales floor, assisting customers at the register, replenishing stock, and following loss prevention policies.