Morning Stock & Customer Service Associate

Five Below; Chicago (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Five Below is hiring part-time Sales Associates in the Chicago area to provide exceptional customer service, operate cash registers, and maintain organized merchandise. You’ll greet customers, share product knowledge, and promote store events while supporting team goals and ensuring a seamless checkout experience.

Candidates must be at least 16, flexible, and comfortable with technology. This role offers an hourly wage starting at $17.05 with opportunities to grow within a fast-paced, energetic

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Adaptability

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Sales Associates in the Chicago area to provide exceptional customer service, operate cash registers, and maintain organized merchandise. You’ll greet customers, share product knowledge, and promote store events while supporting team goals and ensuring a seamless checkout experience.

Candidates must be at least 16, flexible, and comfortable with technology. This role offers an hourly wage starting at $17.05 with opportunities to grow within a fast-paced, energetic