Morning Retail Backroom Associate — Customer Experience Focus

The TJX Companies, Inc.; Naples (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Naples, FL is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain store standards, and support operations across departments as needed.

The role requires excellent customer service, the ability to multi-task, and a flexible schedule to meet business needs. We value integrity, teamwork, and dedication to providing a positive store environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in Naples, FL is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain store standards, and support operations across departments as needed.

The role requires excellent customer service, the ability to multi-task, and a flexible schedule to meet business needs. We value integrity, teamwork, and dedication to providing a positive store environment.