Morning Joy Creator

Nothing Bundt Cakes; Cleveland (OH); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Vision insurance

Employee discounts

Job summary

Nothing Bundt Cakes in Cleveland, Ohio, is on the lookout for a Joy Creator to join our dynamic team. This role involves providing excellent customer service both in person and over the phone, while assisting with light cleaning and clerical duties.

The Joy Creator will start at a competitive salary of $11.25 per hour, with the potential for additional compensation based on experience. Candidates will receive training and development opportunities to excel in their roles. We can't wait to meet our new team member!

Qualifications

• No experience necessary; training provided.
• Must be able to lift 50 pounds.

Responsibilities

• Serve guests in person and over the phone.
• Maintain cleanliness of the retail area.
• Operate the point of sale (POS) system accurately.

Skills

Customer service

Creativity

Attention to detail

Job description

Benefits

• Free uniforms
• Health insurance
• Training & development
• Vision insurance
• Competitive salary
• Employee discounts

No experience necessary. We will train the right person to be an awesome member of our team!

Joy Creator Description

The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creators assist the Crafting department, perform light cleaning, and some clerical duties.

Compensation

The Joy Creators will earn at least $11.25 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks.

Responsibilities

• Abides by all NbC policies and procedures
• Upholds NbC's image and brand
• Keeps case in retail area stocked with Bundtlets, 8”, and 10” cakes, and back-up sample trays
• Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
• Folds cake boxes
• Introduces walk-in guests to our bakery and provides guest tour presentations
• Assists guests with walk-in orders while using creative celebration solutions
• Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
• Assists phone guests by placing incoming orders
• Acts as last line of defense for ensuring brand standards are met
• Operates point of sale (POS) system with accuracy and efficiency
• Gathers guest email addresses
• Maintains a strong knowledge of NbC's products, prices, and promotions
• Keeps retail area clean, swept, and neatly merchandised
• Dusts all retail surfaces, including all counter tops, and POS stations
• Performs duties assigned by Crafting department such as fluffing bows and making design pieces
• Assists other departments as necessary

Candidates must be able to lift 50 pounds.

We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.

We can’t wait to meet you!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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