Moose & Maple Rest. Host - PT

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company as a Part Time Host at a premier lodge and waterpark destination. This role offers the chance to provide exceptional service by welcoming guests and ensuring a delightful dining experience. You will play a vital role in maintaining the flow of operations and assisting guests with their needs. Enjoy a dynamic work environment that values flexibility and growth. With a rich history of service excellence, this opportunity allows you to be part of a team that creates unforgettable experiences for families and guests. If you have a passion for hospitality and a desire to make a difference, this position is perfect for you.

Benefits

Free meals every shift

Discounted gym membership

Room discounts

Discounts at restaurants and cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Flexible scheduling

Qualifications

• No prior experience required; hospitality or customer service experience preferred.
• Proficient in English for guest requests and reservations.

Responsibilities

• Greet and escort guests to their tables, ensuring efficient dining operations.
• Assist with reservations and communicate guest needs to servers.
• Maintain cleanliness and organization of dining area and menus.

Skills

Customer Service

Communication Skills

Problem Solving

Cash Handling

POS System

Education

High School Diploma

Job description

Description

Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We’re searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Part Time Host at Timber Ridge Lodge & Waterpark, it will be your responsibility to greet and escort guests to their tables, maintaining courteous and efficient dining room operations to ensure superior guest satisfaction.

Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.

What will you be doing?

• Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Verbally communicate to server the table number sat and the number of guests.
• Beverage table if needed and/or time allows.
• Clean and display proper menus before, during, and after shift.
• Assist with all to-go orders.
• Assist wait staff and bus staff as needed and perform other duties as assigned per Manager.

What do you bring to the role?

• No prior experience required; hospitality or customer service experience preferred.
• Handle customer complaints with empathy and provide proactive solutions.
• Proficient in English for guest requests, memos, and reservations.
• Ability to work POS system and cash handling experience preferred.
• Maintain a clean and organized environment.
• Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
• Ability to remember, recite, and promote a variety of menu items.
• Have reliable transportation to and from work.
• Flexible availability, including days, nights, weekends, and holidays.

What's in it for you?

• A free, well-balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• And more!

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Timber Ridge Lodge & Waterpark is an equal opportunity employer.