Montana Ranch Laundry Attendant — Elevate Guest Experience

Triple Creek Ranch; Darby (MT); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Coverage

Dental

Vision

Accident Insurance

PTO & 401k Match

Employee discounts

Job summary

Triple Creek Ranch is seeking a diligent Laundry Attendant to join our housekeeping team in Montana. This role focuses on washing, drying, mangling, ironing and folding linens, guest laundry and staff uniforms while maintaining a clean, organized laundry facility and friendly guest relations.

The position emphasizes teamwork, reliability, and attention to detail in a fast-paced environment, with duties including inventory, coordinating with management, and assisting public areas as needed.

Qualifications

• Frequently move about the property, public areas and laundry facility.
• Frequently use hands and arms to place, fold, press, hang laundry items such as linens, guest laundry and staff uniforms.
• Occasionally use cleaning equipment to wipe, scrub, mop and polish.
• Occasionally ascend/descend stairways and ladders to access and clean multiple levels and hard to reach areas.
• Occasionally position oneself to reach items on lower shelves.
• Constantly detect dirt and grime in public areas.
• Occasionally communicate information needed to housekeeping and other departments.
• Frequently move equipment, supplies, furniture and boxes weighing up to 50 pounds across short distances.
• Occasionally work in harsh outdoor weather conditions.

Responsibilities

• Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards.
• Maintain the extraordinary five-star TCR image and resort appearance including all service, cleanliness, and appearance standards.
• Arriving consistently and dependably on time for all duties, meetings, and appointments; and reliably and thoroughly completing all assignments in a timely manner.
• Check housing chart to organize schedule.
• Bring any dirty dishes from public areas to the kitchen.
• Call the appropriate departments (maintenance, grounds) for repairs, deliver firewood, etc.
• Write in the communication book any information we need to share about laundry or public areas.
• Keep track of packages that arrive for incoming guests.
• Make sure the Laundry facility is clean and in order.
• Perform all laundry functions including washing, drying, mangling, ironing and folding. This includes all linens, guest laundry, staff uniforms, etc.
• Make sure shelves are stocked with items and supplies for laundry and public areas.
• Notify manager of inventory stocking needs.
• Restock communication folders.
• Operating, maintaining and performing minor repairs on the equipment, tools and appliances which are used on the job.
• Interacting with guests in a polite, professional and competent manner.
• Running errands and other necessities for guests when needed.
• Following the instructions of the Service Manager and laundry supervisor thoroughly and to completion.
• Balancing team and individual responsibilities while building a positive team spirit and putting the success of the team above your own interests.
• Work cooperatively with other employees and departments and provide communications to team members on any special requests and changes to operational norms.
• Comply with company policies & procedures, safety standards & rules, and federal/state/local laws and ordinances.
• Fill in for public areas attendant as needed.
• Perform any other duties as deemed appropriate by management.

Job description

Triple Creek Ranch is seeking a diligent Laundry Attendant to join our housekeeping team in Montana. This role focuses on washing, drying, mangling, ironing and folding linens, guest laundry and staff uniforms while maintaining a clean, organized laundry facility and friendly guest relations.

The position emphasizes teamwork, reliability, and attention to detail in a fast-paced environment, with duties including inventory, coordinating with management, and assisting public areas as needed.