Monitoring & Observability Engineer

Apex Systems; Riverwoods (IL); Remote; USD 100,000 - 130,000; Full time

Job summary

Apex Systems is seeking a skilled Senior Monitoring & Observability Engineer for a remote role involving the design and maintenance of observability solutions across hybrid infrastructures. The ideal candidate will manage monitoring tools, analyze system performance, and collaborate with cross-functional teams to ensure robust system health and visibility.

Benefits

Medical, dental, and vision insurance

Employee stock purchase program (ESPP)

401K plan with company match

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Access to training and certification prep

Qualifications

• 5+ years in IT operations or monitoring roles required.
• Hands-on SAS experience in enterprise environments necessary.
• Knowledge of IBM z/OS and on-prem infrastructure beneficial.

Responsibilities

• Develop and maintain observability frameworks for hybrid infrastructure.
• Monitor system health and performance metrics.
• Collaborate with teams to ensure end-to-end visibility.

Skills

Performance monitoring

Data analytics

Cross-platform system integration

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Prometheus

Grafana

Splunk

Dynatrace

Python

Bash

PowerShell

Job description

Job Title: Senior Monitoring & Observability Engineer

Location: Remote, CST time

Job Summary:Apex Systems is currently seeking a skilled Senior Monitoring & Observability Engineer to join one of our clients IT operations team. This role is responsible for designing, implementing, and maintaining observability solutions across a hybrid infrastructure that includes SAS platforms, on-premises environments, and Linux databases. The ideal candidate will have a strong background in performance monitoring, data analytics, cross-platform system integration, and holistic engineering deliverables across different stages of the product lifecycle.

Key Responsibilities:

• Develop and maintain observability frameworks for SAS applications, on-prem systems, and Linux databases.
• Implement and manage monitoring tools (e.g., Prometheus, Grafana, Splunk, Dynatrace, or similar).
• Monitor system health, performance metrics, and logs to proactively identify and resolve issues.
• Collaborate with DBAs, SAS administrators, and infrastructure teams to ensure end-to-end visibility.
• Create dashboards and alerts for real-time monitoring and incident response.
• Analyze trends and anomalies in system performance and recommend improvements.
• Ensure compliance with data governance and security policies across all platforms.
• Document monitoring configurations, processes, and troubleshooting guides.
• Achieve product commitments by using informal leadership and highly developed communication skills.
• Use automation, system tools, open-source solutions, observability, and security first principles in daily work.
• Contribute to team agile ceremonies, lead demos and presentations, and help new engineers learn established norms.
• Initiate high-level solution design approaches and guide the team to achieve desired key software delivery capabilities using automated, coded enterprise, and observability.

Required Qualifications:

• 5+ years of experience in IT operations, observability, or monitoring roles.
• Hands-on experience with SAS (Base, EG, Viya) in enterprise environments.
• Strong knowledge of mainframe systems (e.g., IBM z/OS, DB2) and on-prem infrastructure.
• Proficiency in scripting languages (e.g., Python, Bash, PowerShell).
• Proficient working with Datadog, Autosys, and Moogsoft.
• Familiarity with APM and log aggregation tools.
• Experience with data visualization and dashboarding tools.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Experience working in an AWS environment.
• Experience working with ServiceNow or a similar platform.
• Knowledge of ITIL or SRE practices.
• Certifications in SAS, mainframe technologies, or observability platforms.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.