Monitor Secretary - Medical Surgical Telemetry (4 North) - Part Time 12 Hours Variable Shift (U[...]

University of Southern California (USC); Arcadia (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Monitor Secretary to join their team. This role involves serving as the department receptionist, managing calls, and assisting with the admission and discharge processes of patients. The ideal candidate will possess strong communication skills and the ability to work effectively within a team to ensure optimal patient outcomes. You will play a vital role in maintaining a professional environment while supporting the healthcare team in delivering exceptional patient care. If you are passionate about making a difference in a fast-paced healthcare setting, this opportunity is perfect for you.

Qualifications

• High School Diploma or equivalent required.
• One-year secretarial experience in an acute care hospital preferred.

Responsibilities

• Functions as department receptionist, answering calls and assisting with patient admissions.
• Interprets cardiac rhythms and communicates significant changes to nursing staff.
• Maintains accurate documentation on admissions, transfers, and discharges.

Skills

Verbal Communication

Non-verbal Communication

Cardiac Rhythm Interpretation

Organizational Skills

Teamwork

Education

High School Diploma

Tools

Computer Systems for Order Entry

Job description

POSITION SUMMARY

The monitor secretary functions as the department receptionist by answering calls, observing cardiac screens, and assisting with the administrative requirements for admitting and discharging patients from the department. The Monitor Secretary applies effective verbal and non-verbal communication skills to achieve organizational service goals of customer satisfaction and to support a positive work environment. The Monitor Secretary demonstrates the ability to function within an interdisciplinary team to promote optimal patient outcomes.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• The Monitor Secretary is accountable to the Charge Nurse, Nurse Manager, and/or the Director.
• Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate.
• Correctly interprets cardiac rhythms, conferring with appropriate resources on borderline cases. Communicates and documents changes in patients cardiac rhythm with immediate communication to the RN of all significant changes. Runs strips per unit routine, PRN and in emergency situations.
• Correctly utilizes the hospital charge system and helps identify nursing charges.
• Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.
• Effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals.
• Performs receptionist functions for the department. Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate.
• Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner.
• Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.
• Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required.

Job Requirements: EducationMinimum (Required)High School Diploma or equivalentWork ExperiencePreferred (Not required)Prefer minimum of one-year secretarial experience in an acute care hospital setting, strongly preferred.Licenses and CertificationsMinimum (Required)Basic Life SupportArrhythmia CertificatePay TransparencyThe hourly rate range for this position is $21.00 $26.73. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Quick Apply Link: https://usccareers.usc.edu/job/-/-/1209/80944331680