Monetization Services Specialist - Pricing Activation

Stripe; United States; On-site; USD 95,000 - 135,000; Full time

Job summary

Stripe is looking for a Monetization Services Specialist - Pricing Activation to join our FinOps team. This role focuses on accurate onboarding of contracts, configuring pricing in billing systems, and delivering improvements in financial processes.

You will partner with legal, sales, engineering, and finance to ensure precise activation, conduct QC checks, and support ongoing system implementations. A strong candidate has 4–5 years in financial operations or related customer service with a

Qualifications

• 4–5 years of relevant financial operations/pricing activation experience or 4+ years of strong customer service with a degree in Business Administration, Finance, Tech, or relevant field
• Excellent communication and organizational skills, both written and verbal
• Strong problem-solving skills with ability to analyze data and make complex decisions
• Experience with contracts and large data sets; proficient with Salesforce, G Suite, and MS Office
• Proven cross-functional collaboration and ability to drive projects to results

Responsibilities

• Own accurate and timely activation of sold custom pricing contracts
• Own pricing activation in Stripe’s billing systems from intake to configuration and post-activation checks
• Translate legal terms into accurate billing configurations and flag ambiguities
• Perform quality-control and reconciliation checks to ensure correct billing outcomes
• Partner with internal teams to improve processes and scale operations
• Investigate and resolve onboarding and rate discrepancy inquiries with Sales
• Analyze processes and propose changes to improve efficiency and user experience
• Assist with system implementations for billings, collections, and audits
• Contribute to or lead flux analysis of key metrics and ad hoc projects

Skills

Financial operations

Pricing activation

Data analysis

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Business/Finance/Tech

Tools

Salesforce

G Suite

MS Office

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance Operations (FinOps) team is Stripe’s global backbone, dedicated to delivering and continuously improving essential business services - billing and collections, procurement, monetization, payroll, and travel and expenses. We drive company value through data-driven insights, operational rigor, and a relentless focus on excellence. As strategic partners, we shape business decisions, champion technology-enabled solutions, own operational strategy, and collaborate across global functions to enable Stripe’s growth.

What you’ll do

We're looking for a Monetization Services Specialist - Pricing Activation to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts, workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.

Responsibilities

• Own accurate and timely activation of sold custom pricing contracts.
• Own the pricing activation of custom pricing contracts in Stripe’s billing systems, from intake and requirements validation through configuration and post-activation checks.
• Translate legal terms including approved pricing, product, invoicing, and effective-date terms into accurate billing configurations; identify and elevate ambiguous or conflicting terms.
• Perform quality-control and reconciliation checks to confirm that configurations produce the expected billing outcomes.
• Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer and account managers to develop and improve operational processes and programs
• Partner with sales to investigate and resolve user inquiries related to onboarding and rate discrepancy issues
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams to assist with system implementations for billings, collections, and assist with internal and external ad-hoc audit support
• Help scale and optimize our processes by assisting with the execution of key projects and programs.
• Gain unique insights into how businesses of varying sizes and industries operate and scale on Stripe
• Can quickly learn the Stripe ways of working and make a real impact through process enhancements.
• Be a part of building a brand-new team and operational culture for Stripe
• Contribute to or act as DRI for with monthly and quarterly flux analysis of key metrics
• Contribute to or act as DRI for ad hoc projects

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4-5 years of relevant financial operations/pricing activation experience or 4+ years of strong customer service experience with a degree in Business Administration, Finance, Tech, or relevant field
• Excellent communication and organizational skills, both written and verbal
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Strong knowledge of gSuite tools, Salesforce, and MS-Office products and experience working with/analyzing contracts and large data sets
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive and detail oriented
• The ability to be flexible and adapt quickly with changing requirements

Preferred qualifications

• Familiarity with payments, fintech, SaaS, or other transaction-based business models
• A builder's mindset and a willingness to question assumptions and conventional wisdom
• Enthusiasm for building scalable systems and solving operational problems through process improvements and automation
• Experience with SQL/data-analysis tools