Molecular Diagnostic Laboratory Assistant II

PathGroup; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

PathGroup is seeking a lab support/administrative assistant to perform a variety of functions in the laboratory environment. Responsibilities include data entry, answering telephones, mail distribution, filing, scanning, and assisting department with secretarial duties.

Prior laboratory experience is a plus. Responsibilities also cover handling specimens, maintaining supplies, coordinating with departments, and ensuring documentation and compliance with privacy and safety policies.

Qualifications

• General clerical and administrative duties within a laboratory setting.
• Ability to handle patient/sample information with accuracy and discretion.

Responsibilities

• Perform data entry of patient demographics and requisitions.
• Assist training of less experienced lab staff.
• Handle specimens including labeling, sorting, paperwork, and transport documentation.
• Maintain stocking levels of department supplies and perform routine cleanliness and equipment checks.
• Receive inbound calls and route to the appropriate personnel; communicate with clients as needed.
• Filing, faxing, mail distribution, and other administrative duties.
• Adhere to corporate compliance, privacy, and safety procedures.

Skills

Data entry

Answering phones

Clerical tasks

Job description

Job Summary

This position performs various functions in the lab to include data entry, answering telephones, mail distribution, copying, faxing, scanning, sending reports, reference lab issues, specimen handling, and assisting department with secretarial functions and has previous laboratory experience.

Job Summary

This position performs various functions in the lab to include data entry, answering telephones, mail distribution, copying, faxing, scanning, sending reports, reference lab issues, specimen handling, and assisting department with secretarial functions and has previous laboratory experience.

Job Responsibilities

ESSENTIAL FUNCTIONS:

• Performs data entry concerning patient demographics information, copying requisitions and imaging.
• Will assist and train less experienced lab assistants.
• Handling of specimens including printing labels, sorting samples by department, filling out paperwork for add-on testing, completing electronic documentation of specimen storage and transport, as well as packaging samples for send out reference testing.
• Maintaining and stocking consumable supplies for the department.
• Perform lab cleaning and equipment maintenance.
• Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
• Collect information related to client inquiries/complaints and communicate to Client Services Representative for follow-up and response.
• Handle difficult calls tactfully, courteously, and professionally.
• Routine clerical duties including filing, faxing, inventory of supplies for the various departments, receiving and distributing mail.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Non-essential Functions

• Work with other departments within PathGroup and subsidiaries.
• Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.