Molding Process Technician

INCOE Corporation; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading provider of hot runner systems in Canada is seeking a qualified individual to provide in-field support. The candidate must possess extensive knowledge of injection molding processing and hot runner systems, including electrical, hydraulic, and pneumatic principles. This role involves training customers, troubleshooting, and ensuring equipment operates effectively. Successful applicants will have a degree in Plastics Technology or Mechanical Engineering and strong communication skills for effective interactions. Residing in Canada is preferred.

Qualifications

• Practical knowledge of injection molds and measurement.
• Good communication skills and the ability to read and interpret blueprints.
• Ability to solve practical problems in diverse situations.

Responsibilities

• Provide in-field support for hot runner systems.
• Train customers on hot runner maintenance.
• Fill out service reports and maintain communication with customers.

Skills

Injection molding processing

Mold design

Hot runner systems

Electrical principles

Hydraulic principles

Pneumatic principles

Blueprint reading

Education

Plastics technology or Mechanical Engineering degree

Five years related experience

Job description

Provide in-field support for hot runner systems. Includes start up training, troubleshooting, and repair. Must possess a solid background in injection molding processing, mold design, and hot runner systems. Must have practical knowledge of injection molding process and possess knowledge of electrical, hydraulic and pneumatic principles. Travels throughout Canada and SE Michigan to provide service on INCOE products per customer requirements in the field. Residing in Canada is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following.

• Fills out services reports.
• Knows electrical, hydraulic, and pneumatic principles and understanding of blueprint reading
• Liaison between customer and Sales/Service regarding installation, operation, training, and troubleshooting of INCOE products.
• Supports function of Service Department.
• Liaison with daily communication between Service shop, customer and Aftermarket group in all in house repairs.
• Secondary sales effort by proactive attention to initial operation and production qualification, operation, of the Hot Runner system and controllers in cooperation with molders and O.E.M. to support our products by these entities and product training seminars.
• Train customers on hot runner maintenance
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

This job does not have any supervisory responsibilities

QUALIFICATIONS

Practical knowledge of injection molds, measurement, electrical hydraulic principals, sound knowledge of Hot Runner design and operation. Good communication skills and the ability to read and interpret blueprints

EDUCATION and/or EXPERIENCE

Plastics technology and/or Mechanical Engineering degree and/or five-years related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.