Modernization Superintendent

Otis Elevator Co.; Chicago (IL); On-site; USD 125,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, vision coverage

Three weeks paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator is seeking a qualified Modernization Superintendent to oversee repair and modernization projects in Chicago. You will lead field operations, manage schedules, and ensure safety and quality across multiple sites, coordinating with project managers, contractors, and owners.

The role requires at least 4+ years in the elevator industry, strong communication, and the ability to handle multiple responsibilities in a dynamic environment.

Qualifications

• 4+ years of elevator industry experience required.
• Excellent communication in a fast-paced, team environment.
• Self-motivated with ability to manage multiple projects.
• Routinely coordinates with project managers and contractors.

Responsibilities

• Lead field operations for non-contract repair and modernization.
• Support modernization sales, scheduling, and QA.
• Ensure safety and quality across sites.
• Coordinate daily activities with branch project manager and stakeholders.
• Provide technical support and authorize change orders.

Skills

Elevator industry experience

Strong communication

Team-oriented

Self-motivated

Computer skills

Education

BA/BS degree or equivalent

High school diploma required

Tools

MS Office

Job description

Location:

OT519: CHC - Chicago, IL 651 W. Washington Blvd, Chicago, IL, 60661 USA

Date Posted:

2026-10-08

Country:

United States of America

Location:

OT519: CHC - Chicago, IL 651 W. Washington Blvd, Chicago, IL, 60661 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Downtown Chicago branch of Otis Elevator Company is searching for a highly motivated Modernization Superintendent to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you. We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.

Work Authorization:

• Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Job Responsibilities

• Must have the ability to lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
• Modernization sales support, route control, scheduling and quality assurance
• Maintaining customer quality assurance; emphasis on safety, improving efficiencies, managing the expenditure of labor, materials and performance to estimate
• Ability to coordinate daily activities with the branch’s’ project manager and work well with general contractors, owner’s agency and developers for various modernization sites
• Providing technical support
• Authorizing change orders
• Drive safety in the workplace

Experience/Qualifications

• 4+ years of Elevator industry experience is required; field experience is preferred
• Candidates must have excellent communication skills and be able to work in a highly team-oriented and dynamic environment
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must
• Candidates must have strong computer skills
• Travel is required within your territory, driver’s license as required for your territory
• High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years)

What We Offer

• 401(k) plan that includes generous company match and a separate automatic retirement contribution
• Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
• Three weeks paid vacation and paid company holidays
• Paid sick leave - Employee assistance and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, such as legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits
• Adoption assistance
• Tuition reimbursement program
• Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

The salary range for this role is $125,000 - 160,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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