Model N Flex Techo-Functional Analyst- REMOTE

Sierra Solutions; New Brunswick (NJ); Remote; USD 95,000 - 115,000; Full time

Job summary

A leading company is seeking a highly skilled Model N Flex Techno-Functional Analyst to optimize and enhance revenue management processes. In this role, you'll bridge business requirements and technical solutions, ensuring the Model N Flex platform aligns with business objectives. The position requires strong analytical skills, technical expertise in the Model N Flex system, and a supportive approach to user training and troubleshooting.

Qualifications

• Minimum 3-5 years of experience working with Model N Flex required.
• Experience in revenue management tools is a plus.
• Strong understanding of order-to-cash processes.

Responsibilities

• Translate business requirements into actionable technical specifications.
• Configure and customize Model N Flex for business needs.
• Collaborate with users and teams for User Acceptance Testing.

Skills

Business process analysis

Requirement gathering

System integration

Troubleshooting

Education

Experience with Model N Flex

Understanding of pricing and revenue management processes

Proficiency in relational databases and SQL

Job description

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Job Summary
We are seeking a highly skilled and experienced Model N Flex Techno-Functional Analyst to join our team. The ideal candidate will bridge the gap between business requirements and technical solutions, working with the Model N Flex platform to optimize and enhance revenue management processes. This role involves both technical and functional aspects of the Model N Flex platform, ensuring it supports our business goals and objectives effectively.
Primary Responsibilities

Collaborate with business stakeholders to understand and document business processes, pain points, and objectives.

Translate business requirements into clear and actionable technical specifications for the Model N Flex platform.

Conduct gap analysis and identify areas for optimization or enhancements in the Model N Flex system.

Work on the configuration and customization of Model N Flex to meet specific business needs.

Configure pricing models, revenue management workflows, and order-to-cash processes within Model N Flex.

Implement complex functionality, ensuring integration with existing systems and data flows.

Create test cases and execute testing for new configurations, customizations, and enhancements to ensure they meet business requirements.

Coordinate with business users for User Acceptance Testing (UAT) and ensure that Model N Flex applications are running smoothly.

Address and resolve any system defects or issues raised during testing.

Provide ongoing support for Model N Flex applications, ensuring high availability and optimal performance.

Troubleshoot and resolve issues related to configuration, integration, and system performance.

Collaborate with technical teams to address and fix system bugs or technical challenges.

Work closely with IT, business users, and third-party vendors to implement new features and integrations.

Provide training and support to business users to ensure effective utilization of Model N Flex.

Coordinate with other teams (e.g., finance, sales, and operations) to ensure seamless business process integration.

Monitor and analyze the performance of the Model N Flex platform and suggest improvements or optimizations.

Keep up to date with the latest releases and updates in Model N Flex and ensure that the system remains aligned with industry best practices.

Lead initiatives to streamline workflows, enhance system efficiency, and improve user experience.

Education and Experience

Minimum of 3-5 years of experience working with Model N Flex, with hands-on experience in configuration, customization, and support.

Experience in other revenue management tools or platforms is a plus.

Strong background in business process analysis, requirement gathering, and system configuration.

Proficiency in Model N Flex platform, including its configuration and functionality.

Strong understanding of relational databases, SQL, and integration technologies (e.g., Web Services, REST APIs).

Familiarity with Salesforce, SAP, or other ERP systems is an advantage.

Strong understanding of pricing, revenue management, order-to-cash processes, and related business workflows.

Ability to translate complex business needs into technical solutions within Model N Flex.

Experience with data migration, system integration, and process automation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Pharmaceutical Manufacturing

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