Mobile Wellness Navigator - Street Outreach

Brooklyn Bureau of Community Services, Inc; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Brooklyn Bureau of Community Services, Inc is seeking a dedicated Mobile Wellness Navigator to operate and maintain the shower bus, HIV-testing RV, and company van. You will transport vehicles to various locations, ensure cleanliness and safety, and engage with unhoused individuals on HIV, Hepatitis C, and substance-use prevention.

The role requires strong interpersonal skills, a valid NYS driver’s license, and the ability to work weekends/evenings.

Qualifications

• High School Diploma or GED required.
• Valid NYS driver’s license with a clean driving record.
• Experience operating and maintaining vehicles in outreach or social services preferred.
• Strong interpersonal and communication skills with unhoused individuals.

Responsibilities

• Deliver program services to clients from high-risk populations per funder requirements and BCs policies.
• Safely drive the shower bus, HIV testing RV, and company van to designated locations.
• Regularly clean and maintain interiors and exteriors of vehicles to ensure hygiene and good condition.
• Set up and manage vehicle-based services, including showers and HIV testing.
• Manage crowd control at community events.
• Follow safety and health regulations; ensure vehicle compliance.
• Maintain records of vehicle usage, maintenance schedules, and service reports.
• Escort clients to appointments when needed.
• Ensure confidentiality and HIPAA documentation.
• Attend team and departmental meetings; complete annual training hours.
• Develop linkages with local health and social service orgs.
• Follow funder safety guidelines for biohazard waste handling.
• Conduct medical waste disposal practices.
• Be prepared to respond to emergencies per training, including overdoses.
• Prepare, pack, and inventory syringes and related supplies.
• Distribute high-risk prevention supplies (condoms, safer hygiene kits, sterile syringes).
• Assist in stocking mobile outreach vehicles.
• Attend and support outreach at community events.
• Participate in BCs activities and events.
• Other duties as assigned by management staff.

Skills

Interpersonal skills

Effective communication

Time management

Driver operation

Basic computer literacy

Education

High School Diploma or GED

Job description

Mobile Wellness Navigator - Street Outreach

Position: Mobile Outreach Navigator/Technician

Reports to: Program Coordinator

Location: Mobile Shower Bus (70921) 132 32nd Street Suite 123 Brooklyn NY 11232

Hours: Full time - Must have ability to work weekend and evening hours with flexibility depending on the program needs

Salary Range: $50,000 - $50,000

Program Summary: This program supports vulnerable and unhoused individuals living on the streets by addressing their basic needs and providing essential services, linkages, and referrals. Additionally, it offers safer sex education, HIV and HepC testing, and substance use support.

Role: We are seeking a reliable and dedicated Mobile technician to operate and maintain our shower bus, HIV-testing RV, and company van. This role involves transporting these vehicles to various locations, ensuring their cleanliness and proper functioning, and engagement related to HIV, Hepatitis C, substance use, and preventive services to unhoused individuals. The Mobile Technician will also support the team to build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.

• Provides program services delivery to clients from high‑risk populations following funder and regulatory requirements; best practices; BCS policies and Core Values; Serve as a role model to all stakeholders and clients served.
• Safely drive the shower bus, HIV testing RV, and company van to designated locations.
• Regularly clean and maintain the interior and exterior of all vehicles to ensure they are hygienic and in good working condition.
• Assist with setting up and managing services provided by the vehicles, including showers and HIV testing.
• Crowd control during community events.
• Adhere to all safety and health regulations, ensuring that vehicles are compliant with legal and operational standards.
• Assist with the maintenance of accurate records of vehicle usage, maintenance schedules, and service reports.
• Escort clients to various appointments when needed.
• Ensuring adherence to confidentiality regulations and HIPAA documentation.
• Participate in Team and departmental meetings and complete the required number of annual training hours.
• Linkage development with local health and social service organizations.
• Follow Funders safety guidelines as trained for handling biohazard waste.
• Conduct medical waste disposal practices.
• Prepared to respond appropriately to emergencies that may be encountered in the field per training received including overdoses.
• Preparation, packing, and inventory of syringes and related program supplies.
• Ability to distribute high‑risk prevention supplies, including female & male condoms, safer hygiene kits, and provision of sterile syringes.
• Assist in stocking mobile outreach vehicles.
• Attend and help outreach at community events.
• Participation in BCS activities and events.
• Other duties as assigned by management staff.

Qualifications Required:

• High School Diploma or GED
• Valid NYS driver’s license with a clean driving record.
• Proven experience in operating and maintaining vehicles, preferably in a social services or outreach setting.
• Strong interpersonal skills and the ability to communicate effectively with unhoused individuals and service providers.
• Ability to work independently and manage time effectively.
• Flexibility to work varying hours and travel to different locations as needed.
• Must have excellent English written and verbal skills.
• Knowledge of HIV, Hepatitis C, and substance use issues, including how to connect individuals with relevant services.
• Comfortable working with individuals that are unhoused, active substance use and or mental illness.
• Previous experience working in public health, social services, or related fields.
• Familiarity with preventive health services and linkage to care programs.
• Basic computer literacy.
• Bi‑Lingual Spanish speaking is preferred

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request of individuals with disabilities