Mobile Video Quality Specialist

PVH (Tommy Hilfiger/Calvin Klein); Allen (TX); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Bonus plan

Medical benefits

401K

Paid holidays

Generous PTO

ESOP

Parental leave

Job summary

Motorola Solutions is seeking a detail-oriented Mobile Video Quality Specialist to monitor and improve mobile video performance in Allen, TX. You will work with engineering, product, and vendor teams to triage issues and drive root-cause analysis.

The role emphasizes systemic oversight, cross-functional coordination, and continuous quality improvement across hardware and software, with travel under 10% and a focus on delivering high-quality mobile video experiences.

Qualifications

• Bachelor's or Master's degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering.
• At least 5+ years of experience in either product development or manufacturing.
• Analytical skills with Google Sheets, SQL, or data visualization tools (Tableau/PowerBI) to analyze logs and extract insights.
• Greenbelt or Black Belt certification is a plus.
• Strong communication, structured problem-solving, and collaboration between technical and business teams.

Responsibilities

• Quality Leadership: Manage software and hardware quality standards and drive product quality practices across the development lifecycle.
• Lead root cause analysis of defects and drive corrective actions; triage mobile video performance issues across teams.
• Support technical evaluation on quality issues; identify process gaps and drive improvements.
• Build and maintain basic quality dashboards and reports highlighting trends and failure modes for leadership.

Skills

Data analytics

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Engineering

Bachelor's degree in Telecommunications

Data Analytics coursework

Tools

Tableau

Power BI

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Global Field and Product Quality

Job Description

We are seeking a detail-oriented and analytical Mobile Video Quality Specialist to join our Quality organization in Allen, Texas. This role is critical for supporting the continuous monitoring, evaluation, and improvement of our mobile video products. Working alongside cross-functional teams, you will act as a frontline quality analyst monitoring real-time performance, triaging video quality issues, and facilitating resolution across hardware, software, and network operations.

Key Responsibilities

• Quality Leadership: Manage both software and hardware quality standards, drive product quality practices across the product development lifecycle, facilitate DFMEA and design reviews to prevent defect leakage
• Problem Resolution: Lead root cause analysis of fielded product defects and drive corrective actions, assist in identifying, logging, and triaging mobile video performance anomalies. Facilitate cross-team communication between engineering, product, and vendor teams to drive timely root-cause analysis (using basic methodologies like 5 Whys or Fishbone diagrams).
• Technical Evaluation: Support technical evaluation on quality issues, hardware, software, identify process gaps and drive continuous improvement initiatives, other.
• Reporting: Build and maintain basic quality dashboards and statistical reports to highlight trends, product quality levels, and recurring failure modes for leadership review.

Qualifications & Preferred Skills

• Education/Experience: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, with Data Analytics experience, or a related technical discipline.
• 5+ years of experience
• Analytical Skills: Proficiency in Google Sheets, basic SQL, or data visualization tools (Tableau/PowerBI) to analyze logs and extract insights.
• Certifications: Greenbelt or Blackbelt certification is a plus.
• Soft Skills: Strong communication skills, structured problem-solving ability, and a collaborative mindset to bridge gaps between technical and business teams.

Strategic Focus

This role focuses on systemic oversight and cross-functional coordination rather than individual contributor execution. The ideal candidate will bridge the gap between technical teams and product quality outcomes, ensuring that mobile video experiences meet user and business expectations.

Target Base Salary Range

$90,000 - $135,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's or Master's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering
• At least 5+ years of experience in either product development or manufacturing.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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