Mobile Vet Clinic Assistant — Field & Clinic Roles

VIP Petcare; Fresno (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

VIP Petcare in Fresno, CA is seeking a friendly team member to support pet families with wellness products and in-store veterinary services. You will assist customers, handle payments, and help coordinate clinic visits.

The role requires 18+ and a valid license, reliable transport, and prior customer service experience; training provided. Expect long hours including weekends, drive a company vehicle as needed, and a collaborative work environment.

Qualifications

• Must be 18 years of age or older with a valid driver’s license and VIP Petcare Pass MVR Check with reliable transportation to and from work.
• High School Diploma or equivalent required
• Previous customer service sales experience.

Responsibilities

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents.
• Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping.
• Collect and prepare blood and fecal samples for laboratory testing.
• Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics).
• Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases.
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet.
• Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products.
• Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members.
• Provide customer service to pet parents by answering questions and assisting them through the clinic process.
• Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold.
• Scan pets for microchips
• Prepare canine and feline vaccines
• Establish and maintain effective relationships with pet parents and partners
• Other duties as assigned

Skills

Professional appearance

Punctuality

Team player

Customer education

Adaptability

Problem-solving

Education

High School Diploma or equivalent

Job description

VIP Petcare in Fresno, CA is seeking a friendly team member to support pet families with wellness products and in-store veterinary services. You will assist customers, handle payments, and help coordinate clinic visits.

The role requires 18+ and a valid license, reliable transport, and prior customer service experience; training provided. Expect long hours including weekends, drive a company vehicle as needed, and a collaborative work environment.