Mobile Teller & Client Service Expert

Zions Bancorporation; Reno (NV); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid PTO

Paid holidays

401k match

Tuition reimbursement

Parental leave

Job summary

Nevada State Bank, a division of Zions Bancorporation, N.A., seeks a Traveling Teller to support Northern Nevada branches from Reno hub. This 40-hour Client Service Associate position involves serving customers, processing transactions, and offering banking options across branches.

The role emphasizes accuracy, cross-selling, and excellent customer service. Requirements include cashiering or related experience, a high school diploma, and a valid driver's license.

Qualifications

• Some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• High School diploma or equivalent.
• Driving is an essential function of this role and as such, employee must have a valid driver's license and good driving record.

Responsibilities

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell banks opportunities through exploring needs.
• Perform other duties as assigned.

Skills

Cashiering experience

Customer service

Balancing

Education

High School diploma

Job description

Nevada State Bank, a division of Zions Bancorporation, N.A., seeks a Traveling Teller to support Northern Nevada branches from Reno hub. This 40-hour Client Service Associate position involves serving customers, processing transactions, and offering banking options across branches.

The role emphasizes accuracy, cross-selling, and excellent customer service. Requirements include cashiering or related experience, a high school diploma, and a valid driver's license.