Branch Teller Supervisor: Lead Client Services

Zionsbancorp; United States; Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Insurance

Life and Disability Insurance

Paid Time Off (PTO) and 13 Holidays

401(k) plan with company match

Tuition Reimbursement

Descripción de la vacante

Nevada State Bank, a division of Zions Bancorporation, N.A., seeks a Teller Supervisor for the Bridger Branch in Las Vegas, NV. The role oversees client service associates and delivers hands-on coaching to elevate customer service and sales performance.

The position emphasizes cash handling, balancing, and knowledge of branch operations. It requires the ability to cross-sell bank products and maintain high standards of accuracy and compliance.

Formación

• 2 years banking, cashiering, customer service, balancing, or training completed.
• Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
• Working knowledge of math.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• High School diploma or equivalent.

Responsabilidades

• Lead the daily activities of client service associates.
• Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training.
• Help develop action plans to meet individual and branch goals.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• If needed, be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Conocimientos

Customer service

Cash handling

Cross-selling

Math aptitude

Balancing

Communication

Educación

HS diploma

Descripción del empleo

Nevada State Bank, a division of Zions Bancorporation, N.A., seeks a Teller Supervisor for the Bridger Branch in Las Vegas, NV. The role oversees client service associates and delivers hands-on coaching to elevate customer service and sales performance.

The position emphasizes cash handling, balancing, and knowledge of branch operations. It requires the ability to cross-sell bank products and maintain high standards of accuracy and compliance.