Mobile Team Benefits Coordinator II - Full-Time; 4621-203-N

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dedicated team making a difference in the lives of clients by providing essential benefits coordination services. This role involves evaluating client needs for public and private benefits, applying for and maintaining these benefits, and ensuring timely support for clients in crisis situations. An established organization with a long history of community service offers a welcoming environment and opportunities for professional development. If you are passionate about advocacy and helping others achieve independence, this position is a perfect fit for you.

Benefits

Generous time off

Medical

Dental

Vision

Retirement Savings with Agency Match

Transit benefits

Flexible Spending Account

Life insurance

Training Series

Qualifications

• Bachelor’s degree in social work preferred; experience in benefits application is a plus.
• Bilingual skills are highly preferred for effective communication with clients.

Responsibilities

• Evaluate client needs for public and private benefits and assist with applications.
• Maintain communication with government agencies regarding clients' benefits status.

Skills

Crisis Intervention

Public Speaking

Advocacy

Bilingual (Spanish/English, Russian/English, etc.)

Education

Bachelor’s degree in social work

Associate degree in social work

Tools

CCNS data tracking system

Benefits tracking spreadsheet

Job description

Mobile Team Benefits Coordinator II - Full-Time; 4621-203-N

9114 37th Ave, Jackson Heights, NY 11372, USA

Job Description

Posted Thursday, March 20, 2025 at 4:00 AM

Mobile Team Benefits Coordinator II
Jackson Heights, NY 11372

$2,500.00 Sign-on Bonus

$1K Language Differential (applicable based on the need of the clinic & community)

When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.

Benefits

1. Competitive Salaries and Benefits
2. Professional Development
3. High Quality Supervision
4. Opportunities for Advancement

STATEMENT OF THE JOB

Benefits Coordinator will work as part of a team of passionate and dedicated professionals providing effective services and advocacy to ensure clients’ well-being, safety, and the greatest degree of independence possible. The Benefits Coordinator will regularly report to the Clinic Director and work collaboratively with clinic staff to collect the necessary information and proper documentation for initial and renewal applications. In addition, you will organize and maintain CCNS benefits tracking spreadsheet, as well as enter all work into CCNS’s data tracking system including the progress and outcomes of submitted applications.

Responsibilities

1. Evaluate client needs and eligibility for public and private benefits and other applicable government programs in partnership with clients’ case managers.
2. Apply for and maintain government and private benefits for clients, such as Medicaid, food stamps, SSI, Access-A-Ride, etc.
3. Keep in constant communication with the government agencies and/or facilities where clients reside on the status of applications via email, phone, or in person.
4. Conduct follow-up to ensure clients receive the correct amount of monthly benefits in a timely manner and help to resolve cases in which this has not occurred.
5. Escort clients, if necessary, to the government offices to complete the application process.
6. Assist in verifying accuracy of services entered for billing.
7. Act as resource for Clinical Manager and Administrative Office.

QUALIFICATIONS

1. Bachelor’s degree in social work or other related fields preferred or an associate degree in social work or other related field with an additional two years of experience will also be considered.
2. Familiarity with public and private benefits available in NYC; experience applying for and maintaining benefits strongly preferred.
3. Ability to evaluate and intervene in crisis situations.
4. Comfortable with public speaking, lobbying and advocacy.
5. Bilingual Spanish/English; Russian/English; Creole/English; Chinese/English; Korean/English speaking preferred.
6. Frequently lifts and/or moves up to 10 pounds.
7. Ability to travel throughout the five boroughs from site to site.
8. Able to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 programs.

BENEFITS

We offer competitive salary and excellent benefits including:

1. Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
2. Medical
3. Dental
4. Vision
5. Retirement Savings with Agency Match
6. Transit
7. Flexible Spending Account
8. Life insurance
9. Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.

Apply Online:

9114 37th Ave, Jackson Heights, NY 11372, USA