Mobile Solutions Expert

Mainspring Resourcing; Rapid City (SD); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading mobile solutions provider in Rapid City seeks a Mobile Solutions Expert to enhance customer experiences. You will build loyalty by providing innovative solutions and guiding customers through their purchasing journey. Strong multitasking, communication, and problem-solving skills are essential for success in this dynamic, fast-paced environment. The role offers flexible hours with the possibility of bonuses based on meeting sales goals.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to build customer loyalty.
• Self-motivated with a strong work ethic.

Responsibilities

• Build loyalty with customers by providing innovative solutions.
• Guide customers through their purchasing experience.
• Meet and exceed sales goals.

Skills

Multitasking

Problem-solving

Strong communication skills

Interpersonal skills

Organizational skills

Job description

Position Objective: Turn regular conversations into revenue when you become the companysambassador to existing and potential customers as you sell industry-leading products andservices. This role is about finding creative solutions while simultaneously developing yourpersonal brand as the foremost expert in the wireless space.

Responsibilities: As aMobile Solutions Expert, you will meet the customers needs by experimenting, learning,and adjusting as you go. Along your journey to grow our brand and reach our customers, youwill be responsible for:

• Building loyalty with our customers
• Explore customers needs and provide hands-on demonstrations. Resolve issues,creating a seamless, one-stop environment
• Deliver innovative, individualized solutions, satisfying the needs of our customers.
• Guiding customers through their purchasing experience by sharing your expertise
• Establishing a relationship with suppliers and Metro partners
• Meet sales goals and upsell various packages
• Promote new sales by presenting our customers and potential customers with newproducts
• Maintain the stores visual appearance to high standards
• Assist with billing and other tasks
• Perform all required opening and closing duties
• Additional tasks as assigned by management

Skills: The experience youll bring by joining our team through:

• Multitasking and quickly solve problems
• Thriving in a fast-paced environment as you build excitement around our products
• Self-motivated and self-starter with strong communication skills and work ethics
• Maintain a high level of professionalism and approach service sales needs withcomposure, integrity, and compassion
• Quick learner with a positive attitude
• Strong interpersonal and organizational skills
• Effective at balancing customer needs and performance goals
• Support team initiatives. Work alongside peers and store leaders, learning and sharingideas while serving customers and providing solutions
• This position can be both full-time and part-time, with a workweek of 20-40 hours.During our peak season, additional hours may be required. Increased schedule impliesovertime and extended work hours
• Flexible with the ever-changing environment and the wide range of tasks
• Meeting sales quotas and goals leads to bonuses and commissions
• Ability to work in other locations as the needs of the business arise
• Bilingual (Spanish/English) is a plus

We are more than just a cell phone store. We are driven by our ambition to connect ourcustomers to their loved ones by providing the best service and most cost-effective means ofcommunication. As a diverse team, we learn and grow together as we create a positive andenergetic environment. Become a valued member of our team and be part of our story as wechange the world one cell phone at a time.