Customer Sales Representative (Entry Level)

Xclusive Trading INC; Springfield (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Paid training

Career growth

Inclusive team

Job summary

Metro by T-Mobile is hiring a Customer Sales Representative to help customers stay connected with the latest phones, plans, and accessories. The role emphasizes bilingual English/Spanish communication, exceptional service, and driving sales in a fast-paced store environment.

Paid training, opportunities for career growth, and a supportive team culture are provided. This full-time, in-person position offers a dynamic work setting with daily customer interactions.

Qualifications

• Fluent in both English and Spanish (required).
• Previous retail sales or customer service experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Positive attitude, self-motivated, and sales-driven.
• Ability to thrive in a fast-paced, team-oriented environment.
• Must be legally authorized to work in the United States.
• No previous sales experience is required—we provide paid training!

Responsibilities

• Provide outstanding customer service by assisting customers with mobile phones, wireless plans, and accessories.
• Build strong customer relationships by understanding their needs and recommending the best solutions.
• Promote and sell products while ensuring an excellent customer experience.
• Stay up to date on products, features, promotions, and company offerings.
• Maintain a clean, organized, and welcoming store environment.

Skills

Bilingual (English/Spanish)

Excellent communication

Team-oriented

Job description

Are you ready to start an exciting career in sales and customer service? Join our team at Metro by T-Mobile and help customers stay connected with the technology they love!

We're looking for a motivated, friendly, and bilingual (English/Spanish) Customer Sales Representative to deliver exceptional customer service, build lasting customer relationships, and drive sales of mobile phones, wireless plans, and accessories. This is a great opportunity to start or grow your career with paid training, career advancement opportunities, and a dynamic, team-oriented work environment.

Key Responsibilities

• Provide outstanding customer service by assisting customers with mobile phones, wireless plans, and accessories.
• Build strong customer relationships by understanding their needs and recommending the best solutions.
• Promote and sell products while ensuring an excellent customer experience.
• Stay up to date on products, features, promotions, and company offerings.
• Maintain a clean, organized, and welcoming store environment.

Qualifications

• Fluent in both English and Spanish (required).
• Previous retail sales or customer service experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Positive attitude, self-motivated, and sales-driven.
• Ability to thrive in a fast-paced, team-oriented environment.
• Must be legally authorized to work in the United States.

No previous sales experience is required—we provide paid training!

What We Offer

• Competitive base pay plus performance-based bonuses.
• Paid training to help you succeed.
• Career growth and advancement opportunities.
• A fun, inclusive, and supportive team environment.

Metro by T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Job Type: Full-time

Work Location: In person