Mobile-Site Supervisor - Denton Donor Center

Carter BloodCare; Denton (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Mobile/Site Supervisor to ensure efficient donor flow and compliance during blood donation processes. This role involves overseeing collections staff, providing exceptional customer service, and mentoring new hires. Ideal candidates will have a strong background in customer service, supervisory experience, and a commitment to maintaining high standards in a regulated environment. Join a dedicated team where your contributions will make a significant impact in the community's health and well-being.

Qualifications

• 2 years general work experience, preferably with the public.
• Minimum 6 months -1 year supervisory experience required.

Responsibilities

• Assist in smooth donor flow and determine donor acceptability.
• Oversee and assign responsibilities to collections staff.

Skills

Customer Service

Communication Skills

Detail Oriented

Computer Knowledge

Education

High School Diploma

Some College

Job description

Job Details Job Location: Denton Donor Center - Denton, TX Salary Range: Undisclosed Job Category: Health Care Description

PRINCIPAL ACCOUNTABILITY

Essential functions of the Mobile/Site Supervisor are to assist in smooth and efficient donor flow, to determine donor acceptability, to perform sterile venipuncture for the collection of blood, provide excellent customer service and ensure compliance with regulations and standard operating procedures throughout the donation process.

The position will oversee and assign responsibilities/duties to collections staff; additionally, they may be involved in the following staff processes; interviews, discipline, performance reviews, hiring and terminations. This includes effectively and discreetly solving personnel and donor problems, addressing procedural or behavioral problems, and making verbal or written reports to management.

Additionally, the Mobile/Site Supervisor will be required to attend and/or complete annual leadership/development training resources and mentor/assist with on the job development of new hire employees as well as subordinate staff. This position may be required to participate in special projects or programs.

Regular full-time attendance is required during operational hours.

Qualifications

EDUCATION

• High school diploma or equivalent
• Some college a plus

EXPERIENCE

• Minimum 2 years general work experience, preferably working with the public, or education that includes experience such as an internship or externship
• Customer service experience required, intern and/or externship experience will satisfy this requirement
• Minimum 6 months -1 year supervisory experience
• Previous Phlebotomy 2, blood banking experience, or medical field experience
• Background in a highly regulated industry
• Bilingual skills and CDL driver a plus

SKILLS AND KNOWLEDGE

• Computer knowledge required
• Excellent customer service and verbal/written communication skills
• Self-motivated and positive with ability to work well with others in a team atmosphere
• Detail oriented in regards to document reviews (complete, accurate, and legibly written), able to prioritize and manage multiple task

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.