Mobile Service Technician-Up to $30 per Flag Hour

Parkway Family Auto Group; Tomball (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life and Short-Term Disability

Continuous Improvement Training

401K with Match

Paid Vacation

Paid Holidays

Employee Discounts on Parts, Services,

Vehicles

Opportunities for Growth

Job summary

Parkway Family Auto Group is seeking a skilled Mobile Auto Technician to perform on-site repairs and maintenance at customers' locations. You will travel to appointments, follow procedures, and document work accurately, ensuring safety and quality.

The role emphasizes strong customer service, independence, and reliable communication. Ideal candidates have hands-on mechanical experience, enjoy working remotely, and are comfortable with digital work orders and mobile tech.

Qualifications

• Hands-on mechanical or technical experience and ability to follow service instructions.
• Strong customer-service, communication, and organizational skills.
• Troubleshoot methodically and know when to ask for help.
• Comfort using mobile devices, digital work orders, and service information.
• Dependable with sound judgment when working away from the dealership.
• Valid driver's license and driving record meeting company requirements.
• Willingness to complete required automotive and manufacturer training.
• Factory training and automotive certifications preferred, but not required.

Responsibilities

• Travel to customer homes, workplaces, and fleet locations for mobile service and repair.
• Perform maintenance, inspections, and eligible repairs within training and van capabilities.
• Complete eligible recall or service campaign work after required training and authorization.
• Follow manufacturer procedures and verify completed work.
• Communicate findings and coordinate approval for additional work.
• Document work with digital repair orders, photos, and mileage.

Skills

Hands-on experience

Customer-service oriented

Communication skills

Troubleshooting

Organization skills

Independent work

Driver's license

Education

Automotive certifications preferred

Tools

Mobile devices

Digital work orders

Service information systems

Job description

SUMMARY

We are seeking a skilled and reliable Mobile Auto Technician/Mobile Mechanic. The successful candidate will provide basic automotive repair and maintenance services directly at our customers' locations, ensuring a seamless and convenient experience. This role requires basic diagnostic skills and a customer-centric approach to service.

What you’ll do

Mobile service and repair

• Travel to scheduled appointments at customer homes, workplaces, and fleet locations.
• Perform authorized maintenance, inspections, and eligible repairs within your training and the van’s capabilities.
• Complete eligible recall or service campaign work after required training and authorization.
• Follow manufacturer procedures and verify completed work.
• Recognize conditions that require additional diagnosis, specialized equipment, or an in-shop appointment and communicate them promptly.

Customer care

• Arrive prepared, introduce yourself professionally, and explain the scheduled service.
• Respect the customer’s property and maintain a clean work area.
• Communicate findings clearly and coordinate approval before performing additional work.
• Explain completed services and next steps.
• Notify the scheduling team of delays or changes that affect appointments.

Van, tools, and route readiness

• Review appointments, service requirements, parts, and supplies before departure.
• Check that the van and equipment are ready for safe operation.
• Keep tools, parts, supplies, and customer documents organized and secure.
• Coordinate replenishment and report equipment or vehicle issues.
• Follow assigned routes and communicate when scheduling changes are needed.

Documentation and quality

• Accurately record work performed, inspection findings, parts used, labor time, and mileage.
• Complete required digital repair orders, photos, and supporting documentation.
• Follow safety procedures for roadside and customer-site work, fluid handling, and waste disposal.
• Evaluate each work location and stop or relocate work when conditions are unsafe.
• Take responsibility for workmanship and communicate concerns promptly.

Who should apply

• Automotive technicians interested in mobile service.
• HVAC, plumbing, appliance repair, equipment-service, or other field-service professionals with transferable mechanical skills.
• Candidates comfortable working independently and interacting directly with customers.

Qualifications

• Hands-on mechanical or technical experience and the ability to follow service instructions.
• Strong customer-service, communication, and organizational skills.
• Ability to troubleshoot methodically and recognize when assistance is needed.
• Comfort using mobile devices, digital work orders, and service information.
• Dependability and sound judgment while working away from the dealership.
• A valid driver’s license and driving record that meets company requirements.
• Willingness to complete required automotive and manufacturer training.
• Factory training and automotive certifications preferred, but not required.

About Us

Parkway is locally owned and operated. We have been in the Houston area for more than 40 years. We have three locations… Parkway Chevrolet, Parkway Family KIA,and Parkway Family Mazda. We operate elite, state-of-the-art service departments.

BENEFITS

• Medical, Dental and Vision
• Life and Short-Term Disability
• Continuous Improvement Training
• 401K with Match
• Paid Vacation
• Paid Holidays
• Employee Discounts on Parts, Services and Vehicles
• Opportunities for Growth

Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.