Mobile Service Technician - Diesel

Truck Enterprises; Roanoke (VA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan with company match

Job summary

Kenworth Sales Co. in Roanoke, VA, is seeking a Mobile Service Technician to travel to customer locations delivering maintenance, repair, and diagnostic services for diesel trucks. The role also involves shop work when dispatched and requires ownership of tools.

Applicants should have at least 3 years of diesel truck experience, a valid driver’s license, and strong communication skills. DOT-regulated workplace with a GPS-monitored service vehicle and competitive compensation.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of diesel truck experience.
• Must provide own tools.
• Valid driver’s license with clean record.

Responsibilities

• Receive daily work orders from the service team.
• Perform repairs and maintenance as directed.
• Travel to customer sites for diagnostics and service.
• Maintain a clean, organized service truck.
• Communicate status to customers and manager.
• Maintain warranty parts knowledge.

Skills

Diesel truck repair

Diagnostics

Valid driver's license

Strong communication

Education

High School Diploma

Tools

Diagnostic software

Service laptop

Job description

Bring your skills to the 2025Kenworth Dealer of the Year! Kenworth Sales Co., a 38-location Kenworth and Isuzu truck dealership group, is looking for a Mobile Service Technicianto join ourteam in Roanoke, VA.

Salary Minimum and Maximum: $35-$45 per hour.

Due to federally mandated DOT regulations, Kenworth Sales Companyis a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

JOB SUMMARY:

The primary function of the Mobile Service Technician is to travel to customer locations and provide maintenance, repair, and diagnostic services for gas/diesel vehicles. Will work in company shop when needed and/or when mobile work is not dispatched.

DUTIES AND RESPONSIBILITIES:

• Receive daily work assignments and customer schedules from the Service Advisors and Service Manager.
• Perform instructed and scheduled repair, maintenance, and service as needed on various vehicles and equipment as instructed by the Service Advisors and Service Manager.
• Travel to customer locations to provide maintenance, repair, and diagnostic services to include but not limited to engines, transmission, differential, brake components, wheel end, air components, electrical, HVAC, after treatment operation and components.
• Communicate with customers in a professional manner on job status and schedule status.
• Communicate regularly with Service Manager on job status and schedule status.
• Maintain service truck in a clean, organized, and professional condition.
• Possess general knowledge of vehicle warranty requirements. Ability to distinguish and maintain used parts for warranty purposes.
• Stock and maintain service truck inventory, tool collection, and complete all necessary paperwork daily
• Adhere to all traffic laws while operating company provided service vehicle, which are monitored by GPS for safety and compliance purposes.

QUALIFICATIONS:

• Ability to read, write and comprehend English instructions and information.
• High School Diploma or the equivalent.
• Excellent organization and communication skills.
• Must have valid driver’s license with clean record.
• Valid CLD is preferred.
• Must provide own tools.
• Minimum 3 years’ experience with diesel truck and trailer repair, maintenance, and diagnostics.
• Dealership experience preferred.
• Must be able to sufficiently perform engine diagnostics with laptop/software.

WORKING CONDITIONS:

• This is a physically demanding position.
• Will stand six to eight hours per shift.
• Will stoop, kneel, crouch, crawl, reach, handle and feel.
• Will lift parts weighing up to 50 pounds.
• Will use hand and power tools, hoist and test equipment.
• Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials.
• Will be required to participate in an on call schedule.

BENEFITS:

• Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
• Stability – Company is financially strong with an established base of customers and is well-positioned for continued expansion.
• History of Excellence – Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
• Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.

About the company:

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38dealerships in the Intermountain West and Mid-Atlantic regions.

An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.