Mobile Service Technician

Valley Truck Centers; Parma (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Freightliner Parma in Cleveland area is seeking a Mobile Service Technician to provide on-site maintenance, diagnostics and repair for Freightliner and DTNA commercial vehicles. You will operate a fully equipped mobile service vehicle and serve as a key field resource delivering high-quality service.

The role requires diagnosing diesel engines, electrical, brake, HVAC and other systems, performing preventive maintenance, responding to roadside service calls, and ensuring safety and uptime while

Qualifications

• Experience diagnosing and repairing diesel engines and aftertreatment systems.
• Ability to troubleshoot electrical systems on heavy trucks.
• Experience with brake, HVAC, suspension, and steering system repairs.
• Conduct DOT inspections and preventative maintenance as needed.
• Familiarity with warranty and recall repair processes.
• Operate mobile service equipment and diagnostic tools safely.

Responsibilities

• Perform mobile diagnostics, repair, and maintenance on Freightliner and DTNA trucks, engines, and related systems.
• Respond to roadside service calls and customer locations to diagnose and resolve technical issues.
• Troubleshoot and repair diesel engines, aftertreatment systems, brake systems, electrical systems, HVAC systems, steering, suspension, drivetrain, and hydraulic components.
• Conduct DOT inspections, preventative maintenance services, and warranty repairs.
• Complete recall campaigns, service bulletins, and product updates as assigned.
• Utilize diagnostic software and electronic service tools to identify and resolve vehicle concerns.
• Maintain accurate service records, work orders, inspection reports, and customer documentation.
• Communicate repair recommendations and vehicle status updates to customers and management.
• Ensure all repairs are completed according to DTNA, Freightliner, and OEM standards.
• Maintain inventory, tools, and cleanliness of the mobile service vehicle.
• Follow all company safety procedures, environmental regulations, and industry best practices.
• Provide technical support and training assistance to customers when needed.
• Participate in emergency and after-hours service support as required.

Job description

Job DetailsJob Location: Cleveland Freightliner - Parma, OH 44130Salary Range: $65,000.00 - $90,000.00Mobile Service Technician

Freightliner | Daimler Truck North America (DTNA)

Position Summary

The Mobile Service Technicianis responsible forproviding on-site maintenance, diagnostics, repairs, and customer support for Freightliner and DTNA commercial vehicles. This role serves as a key field resource for customers by performing preventative maintenance, troubleshooting mechanical and electrical issues, responding to roadside service needs, and ensuringmaximumvehicle uptime. The technicianoperatesa fully equipped mobile service vehicle and delivers exceptional customer service whilemaintainingthe highest standards of safety and quality.

Essential Duties and Responsibilities

• Perform mobile diagnostics, repair, and maintenance on Freightliner and DTNA commercial trucks, engines, and related systems.
• Respond to roadside service calls and customer locations to diagnose and resolve technical issues.
• Troubleshoot and repair diesel engines, aftertreatment systems, brake systems, electrical systems, HVAC systems, steering, suspension, drivetrain, and hydraulic components.
• Conduct DOT inspections, preventative maintenance services, and warranty repairs.
• Complete recall campaigns, service bulletins, and product updates as assigned.
• Utilize diagnostic software and electronic service tools toidentifyand resolve vehicle concerns.
• Maintainaccurate service records, work orders, inspection reports, and customer documentation.
• Communicate repair recommendations and vehicle status updates to customers and management.
• Ensure all repairs are completed according to DTNA, Freightliner, and OEM standards.
• Maintain inventory, tools, and cleanliness of the mobile service vehicle.
• Follow all company safety procedures, environmental regulations, and industry best practices.
• Provide technical support and trainingassistanceto customers when needed.
• Participate in emergency and after-hoursservice support asrequired.

QualificationsTechnical Skills

• Diesel engine diagnostics and repair
• Electrical troubleshooting
• Brake systems repair
• HVAC diagnosis and repair
• Suspension and steering systems
• Preventative maintenance inspections
• Computerized diagnostics
• Warranty and recall repair procedures
• Mobile field service operations

Work Environment

• Frequent travel within assigned territory.
• Work performed outdoors, at customer facilities, and roadside locations.
• Flexibleschedulemay include evenings, weekends, and emergency service calls.
• Use of company-provided mobile servicevehicle, tools, and technology.

Key Competencies

• Customer Focus
• Accountability
• Problem Solving
• Mechanical Aptitude
• Time Management
• Attention to Detail
• Safety Awareness
• Professional Communication