Mobile Service Technician

Northtown Ford, Inc; Menomonie (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the automotive industry is seeking a Mobile Service Technician. The role involves traveling to customer locations to handle service needs and recalls, with an emphasis on customer satisfaction. Candidates with ASE certification are preferred, but prior experience is not required. Join us for opportunities towards long-term career growth and benefits including health insurance and a flexible work schedule.

Benefits

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Qualifications

• Valid driver license required.
• Service Technician experience preferred.
• Strong use of technological devices including tablets.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Perform vehicle repairs and maintenance as outlined.
• Communicate with Parts Department and Service Advisors regularly.

Skills

Detail-oriented

Organized

Use of technological devices

Education

ASE/Manufacturer certifications

Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background and be ASE certified. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Responsibilities:

• Provide an exceptional customer experience to drive loyalty

• Engage with many different customers each day and represent the dealership

• Organize and prepare for the day’s appointments

• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication

• Accurately document vehicle repairs/work performed on the repair order

• Stay informed of Ford technical bulletins and complete required training

• Able to work occasionally in challenging weather conditions

• Able to drive and maintain a company vehicle responsibly

Qualifications:

• Detail-oriented and organized

• Valid driver license

• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory

• Service Technician experience preferred

• Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.