Mobile Service Technician

Western Express; Maine; Hybrid; USD 48,000 - 54,000; Full time

Job summary

Western Express in the United States is seeking a tire and trailer service technician to identify work needed, perform maintenance, and ensure safety in a fast-paced fleet environment.

You will inspect, troubleshoot, and repair dry van and flatbed semi-truck components, follow tire program procedures, and communicate effectively with drivers and shop personnel while maintaining high standards of safety and reliability.

Qualifications

• Pass pre-employment drug screening.
• Pass DOT physical.
• High school Diploma or GED.
• Valid Driver’s License / CDL.
• Effective communication and basic computer skills.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Identify work needed and complete all aspects of the tire and trailer service.
• Ensure detailed information is captured and keyed into computer systems and relayed to the shop or service provider as needed.
• Follow our tire program on each unit and identify needs.
• Follow all DOT rules and regulations for your safety and the safety of the driver.
• Resolve issues to take care of drivers and customers while providing excellent customer service.
• Inspect, troubleshoot, and repair fleet of dry van and flatbed semi-truck and trailer bodies, systems, and components.
• Perform preventative maintenance including preventative, warrantable, and accident-related repairs.
• Inspect suspension, wheel-end, braking, and structural components to match company and DOT specifications.
• Test equipment for performance issues.
• Demonstrate self-motivation, punctuality, and eagerness to learn.
• Follow prescribed procedures and protocols at all times.
• Identify areas of opportunity and provide feedback to management.
• Identify best practices and share them across the team.
• Support an atmosphere of professionalism, always.

Skills

Effective communication

Basic computer skills

Team player

Education

High school Diploma or GED

Job description

Western offers competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. Western Express HQ is in Nashville, TN. All outside terminals, located all over the country, have a small town, tight knit family atmosphere. Whether you are in Nashville or at one of our outlying locations, you are treated like family!

Responsibilities will include, but not be limited to:

• Identify work needed and complete all aspects of the tire and trailer service.
• Ensure detailed information is captured and keyed into computer systems and relayed to the shop or service provider as needed.
• Follow our tire program on each unit and identify needs.
• Follow all TIA rules and regulations for your safety and the safety of the driver.
• Resolve issues to take care of drivers and customers while providing excellent customer service.
• Inspect, troubleshoot, and repair fleet of dry van and flatbed semi-truck and trailer bodies, systems, and components.
• Perform preventative maintenance including preventative, warrantable, and accident-related repairs.
• Inspect suspension, wheel-end, braking, and structural components to match company and DOT specifications.
• Test equipment for performance issues.
• Demonstrate self-motivation, punctuality, and eagerness to learn.
• Follow prescribed procedures and protocols at all times.
• Identify areas of opportunity and provide feedback to management.
• Identify best practices and share them across the team.
• Support an atmosphere of professionalism, always.

Principle Duties/Responsibilities:

• Pass pre‑employment drug screening.
• Pass DOT physical.
• High school Diploma or GED.
• Valid Driver’s License / CDL. Driver’s License is a plus.
• Effective communication skills, both verbal and written.
• Basic computer skills.
• Regular full attendance required for assigned shift.
• Positive team member attitude.
• Ability to understand and implement instructions, guidelines, and pertinent information necessary to complete daily tasks and assignments.
• Must be able to move, sit, stand, and walk for extended periods of time.
• Must be able to lift and move up to 50 lbs. with regularity and up to 100 lbs. on occasion.

Pay Range: $35.00 - $39.00

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in‑person, in‑office attendance is an essential function of this position.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws.

A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western.

Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre‑employment drug test after receiving a conditional offer of employment.

Upon employment, employees may be required to have their picture taken.

Our Core Values: Be Driver Friendly, Be Safe, Think Big, Do More with Less, Have Fun, Expect Excellence, Stay Fit, Take Care of Each Other, Be Humble, Hungry, & Hardworking.