Mobile Security Officer: Retail Patrol & Response

Allied Universal; Town of Ithaca (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools Access to shifts

Career Growth and training

Medical, dental, vision, life and AD&D

Discounts through Perks Program

Job summary

Allied Universal in Ithaca, NY is seeking a Security Officer Mobile Response to patrol a retail location, deter incidents, and provide excellent customer service. This full-time role requires a NY Security Guard License, a valid driver’s license for driving positions, and strong communication skills.

The position emphasizes safety, incident response, and collaboration with site personnel, with a schedule that includes daytime and evening shifts.

Qualifications

• Possess a valid New York State Security Guard License.
• A valid driver’s license is required for driving positions.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation required by law.
• Drug screen required by law.
• Licensing requirements depend on state/local laws.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, customers, and visitors while carrying out site-specific policies and procedures.
• Respond to incidents and critical situations in a calm, professional manner.
• Conduct regular patrols of the retail location, including sales floors, entrances, parking areas, and perimeter areas.
• Observe and report suspicious activity, hazards, maintenance concerns, and policy violations.
• Document incidents and patrol activities accurately per site procedures.

Skills

Security Guard License (NY)

Driver's license

Customer service

Computer/Tablet familiarity

Age 18+ (unarmed) / 21+ (armed)

Education

High School Diploma or equivalent

Job description

Allied Universal in Ithaca, NY is seeking a Security Officer Mobile Response to patrol a retail location, deter incidents, and provide excellent customer service. This full-time role requires a NY Security Guard License, a valid driver’s license for driving positions, and strong communication skills.

The position emphasizes safety, incident response, and collaboration with site personnel, with a schedule that includes daytime and evening shifts.