Mobile Phlebotomist Driver - West Bend (Paid Training)

Versiti; West Bend, Seattle (WI, WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team as Phlebotomists. This role involves performing blood collection and providing excellent customer service to donors, ensuring a positive donation experience. You will operate mobile drive vehicles, interact with donors, and contribute to the overall success of the team. With a strong focus on quality and safety, you will be part of a mission-driven organization that values precision medicine and the life-saving gifts of blood. If you are passionate about making a difference in healthcare and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Short- and Long-term Disability

Life Insurance

Qualifications

• 1-3 years of relevant people-facing experience preferred.
• Valid driver's license with prior driving experience required.

Responsibilities

• Perform phlebotomy collection and donor screening with high customer service.
• Transport staff and equipment safely while adhering to DOT guidelines.

Skills

Customer Service Excellence

Attention to Detail

Mathematical Aptitude

Communication Skills

Judgment Application

Education

High School Diploma

GED

Tools

Vehicle Navigation System

Personal Computer

Microsoft Suite

Screening Equipment

Phlebotomy Collection Equipment

Job description

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognizes the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, enabling life-saving gifts from our donors, and providing the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services, and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high-quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.

Total Rewards Package

Benefits: Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, and others.

Responsibilities

• Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Travels to other local collection sites, as determined by business need.
• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

Qualifications

Education

• High School Diploma required
• GED required

Experience

• 1-3 years relevant people-facing experience preferred
• Less than 1 year of job-related experience required

Knowledge, Skills and Abilities

• Valid driver’s license with prior driving experience required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines, and materials. Knowledge is usually acquired through training on the job required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required
• Must have basic mathematical aptitude and strong attention to detail required
• Ability to apply judgment to written or oral instructions required
• Ability to organize work to provide productive workflow required
• Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers required
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra required

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State required

Tools and Technology

• Vehicle navigation system required
• Personal Computer (desktop, laptop, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook) required
• Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required
• Phlebotomy collection equipment including: • Blood mixer • Trima required

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