Mobile Home Community Associate

Osprey-Management; Shellsburg (IA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Company Perks Program

Flexible Schedule

Career advancement

Home/Work life balance

Job summary

Osprey Management in Shellsburg, IA, is seeking a Mobile Home Community Associate to support the Community Manager with daily operations, resident relations, and sales support. This position offers 25–30 hours per week at $14 per hour, with a flexible schedule, a company perks program, and opportunities for career advancement.

The role requires Microsoft Office skills, strong organization, and the ability to communicate professionally with residents, vendors, employees and supervisors while

Qualifications

• Preferred mobile home park management experience.
• Proficient with Microsoft Office.
• Highly organized and disciplined.
• Self-motivated and proactive; follows directions.
• Strong communication with residents, vendors, employees, supervisors.
• Availability Monday–Friday and weekends as needed.

Responsibilities

• Administrative Support: Assist with rent collection, payments, and entries in Rent Manager; prepare bank deposits; reconcile accounts; communicate with residents on balances; file invoices with proper codes.
• Resident Relations & Customer Service: Respond to questions and service requests; enforce community policies; promote a welcoming environment.
• Property Operations Support: Schedule/coordinate maintenance; inspect common areas and vacant homes; assist in marketing efforts and sign maintenance; track home sales information.

Skills

Communication

Organization

Self-motivation

Problem solving

Follow directions

Customer service

Tools

Microsoft Office

Job description

Mobile Home Community Associate

Osprey Management Shellsburg, Iowa, United States

About this position

Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 110+ assets spread across 30 states. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation’s most prolific real estate asset management firms.

Job Summary:

The Mobile Home Community Associate supports the Community Manager with the daily operations of the community, assisting in administrative tasks, resident relations, property upkeep coordination, and sales support. This role helps maintain resident satisfaction, ensures community standards, and provides excellent customer service while following company policies and procedures.

Mobile Home Community Associate Compensation

• Starting pay of $14 per hour - part time 25-30 hours per week
• Company Perks Program
• Flexible Schedule
• Opportunities for career advancement
• Home/Work life balance

Mobile Home Community Associate Responsibilities

Administrative Support

• Assist with rent collection, fee payments, and transaction entries in Rent Manager.
• Help prepare bank deposits and reconcile resident accounts.
• Support communication with residents regarding outstanding balances.
• Process and file invoices, ensuring accurate coding and organization.

Resident Relations & Customer Service

• Respond to resident questions, concerns, and service requests promptly and professionally.
• Assist with enforcing community policies in alignment with company standards.
• Help promote a friendly, welcoming community environment.

Property Operations Support

• Assist in scheduling and coordinating maintenance and vendor services.
• Help with inspections of common areas and vacant homes to ensure cleanliness and readiness.
• Support basic groundskeeping tasks when needed to maintain curb appeal.
• Provide tours of available homes to prospective residents when the Community Manager is unavailable.
• Assist in marketing efforts by posting listings, updating flyers, and maintaining signage.
• Help track and record home sales information.

Compliance & Safety

• Follow company procedures and policies to ensure compliance with Fair Housing laws.
• Report any safety concerns, hazards, or violations to the Community Manager.

This job description outlines the general responsibilities of the role and may be subject to change based on business needs.

Mobile Home Community Associate Qualifications

• Preferred Mobile home park management experience.
• Working knowledge of Computer skills (Microsoft office).
• Highly organized and disciplined.
• Self-motivated, proactive, and able to follow directions well.
• Define and solve problems.
• Ability to effectively communicate with residents, vendors, employees and supervisors.
• Availability to work Monday – Friday and weekends as needed

Disclosures

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We are committed to providing reasonable accommodations for qualified individuals with disabilities during our application and hiring processes. If you need assistance or accommodation, please contact us at [e-mail]

We participate in the federal E-Verify program to confirm the employment authorization of all newly hired employees. For more information, please review the Right to Work and E-Verify notices available here:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPosterES.pdf (Spanish)