Mobile Expert: Tech Sales, Training Pay & Stock Grants

T-MOBILE USA, Inc.; Fresno (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Employee stock grants and discount

Tuition assistance

Job summary

A leading telecommunications company in Fresno is seeking a passionate Mobile Associate to support retail operations. You will engage with customers, facilitate their technology and service needs, and enhance their shopping experience in a fast-paced environment. The ideal candidate is a motivated advocate for customers, with a focus on driving sales and product knowledge. This role offers competitive hourly pay and comprehensive benefits, along with opportunities for career growth within the organization.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions.
• Utilize digital tools for customer engagement.
• Complete training on retail processes and technology.
• Collaborate with colleagues for seamless customer experience.

Skills

Customer advocacy

Sales ability

Team collaboration

Balancing customer needs and performance

Education

High School Diploma/GED

Job description

A leading telecommunications company in Fresno is seeking a passionate Mobile Associate to support retail operations. You will engage with customers, facilitate their technology and service needs, and enhance their shopping experience in a fast-paced environment. The ideal candidate is a motivated advocate for customers, with a focus on driving sales and product knowledge. This role offers competitive hourly pay and comprehensive benefits, along with opportunities for career growth within the organization.