Mobile Digital Learning Lab Navigator

CNM INGENUITY INCORPORATED; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

CNM Ingenuity Incorporated seeks a Digital Navigator to support community learning events in Albuquerque, NM. The role focuses on assisting adult learners with Chromebooks and digital tools, facilitating hands-on activities, and preparing equipment for the Mobile Digital Learning Lab.

The position is a short term limited role funded by an AARP grant, with responsibilities including setup, operation, and teardown of the lab, plus providing guidance and demonstrations to participants during events.

Qualifications

• High school diploma or equivalent OR one year of experience in customer service, technology support, education, training, coaching, mentoring, or a related field.
• Proficiency with Chromebooks or Windows, Google Workspace, Zoom, email, and basic troubleshooting.

Responsibilities

• Assist adult learners with varying levels of technology experience.
• Support digital literacy and workforce development initiatives during events.
• Set up, operate, and tear down the Mobile Digital Learning Lab and related equipment.
• Provide one-on-one assistance and facilitate discussions or demonstrations as needed.
• Work collaboratively with instructors, staff, and community partners.

Skills

Chromebooks

Windows

Google Workspace

Zoom

Tech troubleshooting

Customer service

Interpersonal skills

Adult learners

Clear communication

Equipment setup

Collaboration

Education

High school diploma

Tools

Chromebooks

Windows

Mobile Digital Learning Lab

Job description

CNM Ingenuity Incorporated seeks a Digital Navigator to support community learning events in Albuquerque, NM. The role focuses on assisting adult learners with Chromebooks and digital tools, facilitating hands-on activities, and preparing equipment for the Mobile Digital Learning Lab.

The position is a short term limited role funded by an AARP grant, with responsibilities including setup, operation, and teardown of the lab, plus providing guidance and demonstrations to participants during events.