Mobile Diesel Technician

Whiteford Kenworth; Lafayette (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay based on experience

Efficiency bonus opportunities

Employee referral bonus program

Ongoing technical training

Paid industry certification training,,

Career advancement to Senior/Master

Job summary

Whiteford Kenworth is seeking Mobile Diesel Technicians to diagnose, troubleshoot, and repair commercial trucks at customer locations, in the field, and at company facilities. This role emphasizes safety, craftsmanship, and professional representation while offering ongoing training and advancement into senior roles.

Ideal candidates will have strong mechanical and electrical diagnostics abilities, CDL/ASE considerations, and a commitment to quality workmanship with customer satisfaction at the

Qualifications

• Experience as a Diesel Technician, Heavy Truck Technician, or related mechanical field required.
• Fleet or dealership experience preferred but not required.
• Experience with fabrication and wet kit installations preferred.
• ASE certifications and CDL preferred but not required.
• Strong mechanical, electrical, and diagnostic abilities.
• Commitment to quality workmanship and customer satisfaction.
• Strong communication, organizational, and time-management skills.
• Ability to work independently while contributing to a team-oriented environment.
• Self-motivated with a professional attitude and willingness to learn.
• Must provide and maintain personal hand tools necessary for the position.

Responsibilities

• Perform comprehensive vehicle diagnostics to identify mechanical, electrical, and performance-related issues.
• Complete preventative maintenance services and repairs at customer locations, roadside environments, and company facilities as assigned.
• Respond to dispatched service calls in a timely and professional manner.
• Maintain service truck inventory and ensure tools and supplies are ready for each job.
• Identify and recommend additional repairs or maintenance services as needed.
• Document labor hours accurately and meet productivity targets.
• Test drive vehicles or coordinate test drives to verify repairs and ensure quality standards.

Skills

Diesel diagnostics

Electrical diagnostics

Customer service

Independent work

Hand tools

Education

ASE certifications

CDL preferred

Job description

We are looking for technicians who take pride in their craftsmanship, value continuous improvement, and want to grow their career with a company built on nearly 100 years of success.

Mobile Diesel Technicians perform diagnostics, troubleshooting, preventative maintenance, and repairs on commercial trucks at customer locations, in the field, and at company facilities as needed. This role requires strong technical expertise, sound judgment, and the ability to work independently while delivering safe, efficient, and high-quality service. The ideal candidate possesses exceptional attention to detail, strong problem-solving abilities, excellent customer service skills, and a commitment to representing the company professionally at all times.

• Competitive pay based on experience, technical skill level, certifications, and education
• Efficiency bonus opportunities
• Employee referral bonus program
• Ongoing technical training and manufacturer-supported education
• Paid industry certification training, including CDL assistance
• Career advancement opportunities into Senior and Master Technician roles with increased earning potential

Responsibilities

• Perform comprehensive vehicle diagnostics to identify mechanical, electrical, and performance-related issues
• Complete preventative maintenance services and both minor and major repairs at customer locations, roadside environments, and company facilities as assigned
• Respond to dispatched service calls in a timely and professional manner
• Operate and maintain a company service vehicle in a safe, professional, and compliant manner
• Maintain service truck inventory such as parts, tools, equipment, and supplies necessary to perform assigned work
• Identify and recommend additional repairs or maintenance services as needed
• Meet productivity, efficiency, response time, and billable hour expectations while accurately documenting labor hours
• Test drive vehicles or coordinate test drives to verify repairs and ensure quality standards are met
• Complete repair orders, service documentation, inspection reports, and field service records accurately and legibly
• Maintain direct communication with customers regarding equipment concerns, repair recommendations, work status, and completion of services
• Process warranty parts and returns according to manufacturer and company requirements
• Maintain the highest standards of workmanship, customer service, and professionalism while representing the company at customer locations
• Develop and maintain positive working relationships with customers and fellow team members
• Keep work areas, service vehicles, tools, and equipment organized, clean, and safe
• Comply with all company policies, safety procedures, repair processes, and customer-specific site requirements
• Participate in ongoing training and development programs
• Maintain regular attendance and work scheduled hours necessary to meet customer and business needs, including occasional overtime or emergency service requests as required
• Perform other duties and responsibilities as assigned
• Comprehensive medical, dental, and vision insurance
• Company-paid group life and AD&D insurance
• Short-term disability, life insurance, and other voluntary benefit options
• 401(k) with company match
• Annual paid time off (PTO)
• Safety boot reimbursement
• Company-provided uniforms
• Professional work environment focused on safety, quality, and teamwork
• Family-oriented culture built on collaboration, respect, and pride in workmanship

Qualifications

• Experience as a Diesel Technician, Heavy Truck Technician, or related mechanical field required
• Fleet or dealership experience preferred but not required
• Experience with fabrication and wet kit installations preferred
• ASE certifications and CDL preferred but not required
• Strong mechanical, electrical, and diagnostic abilities
• Commitment to quality workmanship and customer satisfaction
• Strong communication, organizational, and time-management skills
• Ability to work independently while contributing to a team-oriented environment
• Self-motivated with a professional attitude and willingness to learn
• Must provide and maintain personal hand tools necessary for the position

Physical Requirements & Working Conditions

• Regularly stand, walk, bend, stoop, kneel, crouch, crawl, climb, and work in various physical positions throughout the workday
• Frequently use hands and arms to handle, grasp, lift, carry, push, pull, and operate tools, equipment, and vehicle components
• Ability to lift, move, and carry up to 60 pounds regularly and occasionally lift or move more than 100 pounds with assistance or appropriate equipment
• Ability to work underneath vehicles, in confined spaces, and in varying positions for extended periods
• Ability to climb ladders, service steps, and access elevated work areas
• Ability to safely operate company vehicles, including service trucks, and maintain a valid driver's license
• Ability to travel regularly to customer locations and operate a vehicle for extended periods of time
• Must possess sufficient visual acuity to inspect vehicle components, diagnose issues, read technical information, operate diagnostic equipment, and safely drive company vehicles
• Must possess sufficient hearing and communication ability to effectively interact with customers, coworkers, and supervisors and identify mechanical issues
• Ability to work independently at customer locations and make sound decisions in the field
• Ability to work in a variety of environments, including repair shops, customer facilities, roadside locations, loading docks, parking lots, and other outdoor work sites
• Ability to work outdoors in all weather conditions common to Indiana, including heat, cold, rain, snow, ice, wind, and varying humidity levels
• Ability to work in environments with exposure to noise, vibrations, moving mechanical parts, fumes, chemicals, dust, oils, grease, and varying temperatures
• Ability to wear and properly utilize all required personal protective equipment (PPE) and comply with company and customer-specific safety requirements

About Us

Since 1929, Whiteford Kenworth has proudly supported customers across the transportation industry with trusted solutions and dependable service. Built on a legacy of reliability and customer-focused values, we are committed to delivering an exceptional experience at every touchpoint. From truck sales and leasing to maintenance, repair, parts, and body shop services, our experienced team is dedicated to providing comprehensive, high-quality support. We take pride in helping keep our customers on the road with confidence through every stage of their operation.

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The work environment and physical demands described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be considered in accordance with applicable law.