Mobile Diesel Service Technician / Mechanic

MHC; Springdale (AR); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k with Employer Match

FSA

Promotions & Training

Job summary

Murphy-Hoffman Company, LLC, North America’s largest Kenworth truck dealership group, is seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty repairs and maintenance offsite at customer locations.

You will build relationships with customers, coordinate with service teams, and identify opportunities to increase service sales within your territory while maintaining safety standards. This role includes competitive benefits and growth opportunities.

Qualifications

• Minimum three years’ heavy duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required; Engine and Component certifications are a plus.
• Must be self-motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.

Responsibilities

• Performs routine mechanical repairs and maintenance on heavy-duty trucks.
• Coordinates repair orders with Service Manager and Shop Foremen for task assignment.
• Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary.
• Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair.
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
• Oversees operations of assigned customers in territory. Calls upon key accounts regularly and promotes services and promotions.
• Responsible for achieving labor sales objectives and quota for assigned accounts.

Skills

Heavy-duty repair

CDL required

Self-motivated

Customer service

Communication skills

Job description

Mobile Diesel Service Technician / Mechanic

Business Function

Service

Branch Name

MHC Kenworth/Volvo-Springdale

Date

10-15-2026

Address

4678 North 45th Street

City

Springdale

State

AR

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Diesel Service Technician / Mechanic. The role of the Mobile Diesel Service Technician / Mechanic is to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations. Develops relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory. Analyzes customer operations for opportunities to increase service sales in the given territory.

• Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
• Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business.
• Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor.
• Maintains favorable relations with customers.
• Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
• Oversees operations of assigned customers in territory. Calls upon key accounts (current and prospective) regularly. Introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services and provide literature as necessary.
• Responsible for achieving labor sales objectives and quota for assigned accounts.
• Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• Minimum three years’ heavy duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required. Engine and Component certifications are a plus.
• Must be self-motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Must have excellent communication skills. Must have a positive can-do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled