Mobile Device Technician

City of New York; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

City of New York is seeking an IT Service Management specialist to oversee information technology service management, process management, and operations across NYC facilities. The role emphasizes MS Windows Server, AD administration, and mobile device management within a public sector environment.

Preferred qualifications include Microsoft certifications, MDM experience, and VMware Workspace One knowledge. Salary ranges listed reflect city-wide standards for IT leadership roles in New York.

Qualifications

• Baccalaureate degree in computer science, engineering or a related field.
• Four years of satisfactory full-time experience related to information technology service management, process management, operations.
• Education and/or experience equivalent to the above.

Skills

Windows Server

AD administration

Mobile Device Management

VMware Workspace ONE

Education

Baccalaureate degree in computer science or engineering or related field

Tools

VMware Workspace ONE

Job description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

Preferred Skills

• 5 plus years of MS Windows Server and AD installation, configuration and administration.
• 3 plus years of knowledge and experience administering and supporting a Mobile Device Management

• Microsoft certifications required.
• MDM Certification a plus, but not required
• VMware certification a plus, but not required

IT SERVICE MANAGEMENT SPECIALI - 95713

Minimum Qualifications

• A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
• A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;
• Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills

• 5 plus years of MS Windows Server and AD installation, configuration and administration. - 3 plus years of knowledge and experience administering and supporting a Mobile Device Management platform such as VMware Workspace One. - Microsoft certifications required. - MDM Certification a plus, but not required - VMware certification a plus, but not required

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $80,000.00 – $100,000.00